Author: Carl Stalhood

Navigation

• Change Log
• Two common methods of getting certificates on NetScaler:
  • Import .PFX Certificate to NetScaler
  • Create Key and CSR on the appliance
• Import the intermediate certificate and bind it.
• Export/Download certificate files from NetScaler
• Replace the management certificate, and then force SSL access for management.
• Update certificates before they expire.

💡 = Recently Updated

Change Log

• 2018 Oct 7 – Create Key File – 12.1 build 49 supports AES256 encoding
  • Create CSR File – added info from  CTX232305 How to create a SAN CSR in NetScaler 12.0 57.19
• 2018 Mar 13 – in Replace Management Certificate section, added link to CTP George Spiers How to secure management access to NetScaler and create unique certificates in a highly available setup

Convert .PFX Certificate to PEM Format

You can export a certificate (with private key) from Windows, and import it to NetScaler.

To export a Windows certificate in .pfx format

1. If Windows Server 2012 or newer, on the Windows server that has the certificate, you can run certlm.msc to open the Certificates console pointing at Local Computer.
   1. Or, run mmc.exe, manually add the Certificates snap-in, and point it to Local Computer.
2. Go to Personal > Certificates.
3. Right-click the certificate, expand All Tasks, and click Export.
   
4. On the Welcome to the Certificate Export Wizard page, click Next.
5. On the Export Private Key page, select Yes, export the private key, and click Next.
   
6. On the Export File Format page, click Next.
   
7. On the Security page, check the box next to Password, and enter a new temporary password. Click Next.
   
8. On the File to Export page, specify a save location and name the .pfx file. Don’t put any spaces in the filename. Click Next.
   
9. In the Completing the Certificate Export Wizard page, click Finish.
10. Click OK when prompted that the export was successful.

To import a .pfx file

Newer builds of NetScaler ADC (e.g. 12.0 build 59 and 12.1 build 49) import .pfx files and use them in their native encrypted format.

• NetScaler ADC 12.0 build 58 and NetScaler ADC 12.1 build 48 had bugs preventing PFX files from importing correctly. Upgrade to a newer build.

Older builds of NetScaler ADC convert the .pfx file to an unencrypted .pem file that is named the same as the original .pfx file but with an additional .ns extension.

To import the .pfx file:

1. On the NetScaler, expand Traffic Management, and click SSL.
2. If the SSL feature is disabled, right-click the SSL node, and click Enable Feature.
   
3. Go to Traffic Management > SSL > Certificates > Server Certificates.
   
4. There are four different certificate nodes:
   1. Server Certificates have private keys. These certificates are intended to be bound to SSL vServers.
   2. Client Certificates also have private keys, but they are intended to be bound to Services so NetScaler can perform client-certificate authentication against back-end web servers.
   3. CA Certificates don’t have private keys. The CA certificates node contains intermediate certificates that are linked to Server Certificates. CA certificates can also be used for SAML authentication, and to verify client certificates.
   4. Unknown Certificates list the certificates that don’t fall under the other categories. The Azure SAML certificate shows up here.
5. On the left, click the Server Certificates node.
6. On the right, click Install.
   
7. Give the certificate (Certificate-Key Pair) a name.
8. Click the drop-down next to Choose File, select Local, and browse to the .pfx file that you exported earlier.
   
9. After browsing to the .pfx file, NetScaler ADC will prompt you to enter the password for the .pfx file.
10. Then click Install.
    
11. If you click the information icon next to the new certificate…
    
    • You’ll see that NetScaler ADC uses the file in native .pfx format. No PEM conversion.
      
12. You can now link an intermediate certificate to this SSL certificate, and then bind this SSL certificate to SSL and/or NetScaler Gateway Virtual Servers.
13. To automatically backup SSL certificates and receive notification when the certificates are about the expire, deploy NetScaler Management and Analytics System. Also see Citrix CTX213342 How to handle certificate expiry on NetScaler.

To convert PFX to PEM (with Private Key encryption)

To convert PFX to PEM, do the following:

1. In the NetScaler Configuration GUI, on the left, expand Traffic Management, and click SSL.
   
2. In the right column of the right pane, in the Tools section, click Import PKCS#12.
   
3. In the Import PKCS12 File dialog box:
   1. In the Output File Name field, enter a name for a new file where the converted PEM certificate and private key will be placed. This new file is created under /nsconfig/ssl on the NetScaler appliance.
   2. In the PKCS12 File field, click Choose File, and select the previously exported .pfx file.
   3. In the Import Password field, enter the password you specified when you previously exported the .pfx file.
      
   4. By default, the private key in the new PEM file is unencrypted. To encrypt the private key, change the Encoding Format selection to AES256 (if NetScaler 12.1 build 49 or newer) or DES3. This causes the new PEM file to be password protected, and encrypted.
   5. Enter a permanent password for the new PEM file, and click OK.
      
4. You can use the Manage Certificates / Keys / CSRs link to view the new PEM file.
   
   1. Right-click the new file, and click View.
      
   2. Notice that the Private Key is encrypted.
      
   3. If you scroll down, notice that the file contains both the certificate, and the RSA Private key.
      
5. Now that the PFX file has been converted to a PEM file, the PEM certificate file must be installed before it can be used.
   1. On the left side of the NetScaler Configuration GUI, go to Traffic Management > SSL > Certificates > Server Certificates.
      
   2. On the right, click Install.
      
   3. In the Certificate-Key Pair Name field, enter a friendly name for this certificate.
   4. In the Certificate File Name field, click the drop-down next to Choose File, and select Appliance.
      
   5. Click the radio button next to the .cer file you just created, and click Open. The new file is probably at the bottom of the list.
      
   6. NetScaler will ask you to enter the password for the encrypted private key.
   7. Click Install.
      
6. You can now link an intermediate certificate to this SSL certificate, and then bind this SSL certificate to SSL and/or NetScaler Gateway Virtual Servers.
7. To automatically backup SSL certificates and receive notification when the certificates are about the expire, deploy NetScaler Management and Analytics System. Also see Citrix CTX213342 How to handle certificate expiry on NetScaler.
8. You can also export the certificate files and use them on a different NetScaler.

Create Key and Certificate Request

If you want to create free Let’s Encrypt certificates, see John Billekens’ PowerShell script detailed at Let’s Encrypt Certificates on a NetScaler.

You can create a key pair and Certificate Signing Request (CSR) directly on the NetScaler appliance. The CSR can then be signed by an internal, or public, Certificate Authority.

Most Certificate Authorities let you add Subject Alternative Names when creating (or purchasing) a signed certificate, and thus there’s no reason to include Subject Alternative Names in the CSR created on NetScaler. You typically create a CSR with a single DNS name. Then when submitting the CSR to the Certificate Authority, you type in additional DNS names.

• For a Microsoft Certificate Authority, you can enter Subject Alternative Names in the Attributes box of the Web Enrollment wizard.
• For public Certificate Authorities, you purchase a UCC certificate or purchase a certificate option, that lets you type in additional names.

To create a key pair on NetScaler

1. On the left, expand Traffic Management, expand SSL, and click SSL Files.
   
2. On the right, switch to the Keys tab.
   
3. Click Create RSA Key.
   
4. In the Key Filename box, enter a new filename (e.g. wildcard.key). Key pair files typically have a .key extension.
5. In the Key Size field, enter 2048 bits.
   
6. By default, the private key is unencrypted. To encrypt it, set the PEM Encoding Algorithm drop-down to AES256 (if NetScaler 12.1 build 49 or newer) or DES3.
7. Enter a password to encrypt the private key.
8. Click Create.
   
9. To view the new file:
   1. Go to Traffic Management > SSL.
   2. On the right, in the right column, click Manage Certificates / Keys / CSRs.
      
   3. Scroll down to the new file, right-click it, and click View.
      
   4. The Private Key should be encrypted with your chosen encoding algorithm.
      

To create CSR file

1. Back in the SSL Files page, on the right, switch to the CSRs tab.
   
2. Click Create Certificate Signing Request (CSR).
   
3. In the Request File Name field, enter the name of a new CSR file. CSR files typically have .csr or .txt extension.
4. In the Key Filename field, click Choose File and select the previously created .key file. It’s probably at the bottom of the list.
   
   
5. If the key file is encrypted, enter the password.
   
6. You can optionally change the CSR Digest Method to SHA256. This only applies to the CSR and does not affect the CA-signed certificate.
   
7. Newer builds of NetScaler let you specify up to three Subject Alternative Names in the CSR. Some Certificate Authorities ignore this field and instead require you to specify the Subject Alternative Names when purchasing the signed certificate. See CTX232305 How to create a SAN CSR in NetScaler 12.0 57.19.
   
8. In the Common Name field, enter the FQDN of the SSL enabled-website. If this is a wildcard certificate, enter * for the left part of the FQDN. This is the field that normally must match what users enter into their browser address bars.
9. In the Organization Name field, enter your official Organization Name.
10. Enter IT, or similar, as the Organization Unit.
11. Enter the City name.
12. In the State field, enter your state name without abbreviating.
    
13. Scroll down and click Create.
    
14. Right-click the new .csr file, and click Download.
    

Get CSR signed by CA, and install certificate on NetScaler

1. Open the downloaded .csr file with Notepad, and send the contents to your Certificate Authority.
   
   1. Chrome requires every certificate to have at least one Subject Alternative Name that matches the FQDN entered in Chrome’s address bar. Public CAs will handle this automatically. But for Internal CAs, you typically must specify the Subject Alternative Names manually when signing the certificate.
      
      
   2. If the CA asks you for the type of web server, select Apache, or save the CA response as a Base 64 file.
      
2. After you get the signed certificate, on the left side of the NetScaler Configuration GUI, expand Traffic Management > SSL > Certificates, and click Server Certificates.
   
3. On the right, click Install.
   
4. In the Certificate-Key Pair Name field, enter a friendly name for this certificate.
5. In the Certificate File Name field, click the drop-down next to Choose File, and select Local.
   
6. Browse to the Base64 (Apache) .cer file you received from the Certificate Authority.
7. In the Key File Name field, click the drop-down next to Choose File, and select Appliance.
   
8. Select the key file you created earlier, and click Open. It’s probably at the bottom of the list.
   
9. If the key file is encrypted, enter the password.
10. Click Install.
    
11. The certificate is now added to the list.
12. You can now link an intermediate certificate to this SSL certificate, and then bind this SSL certificate to SSL and/or NetScaler Gateway Virtual Servers.
    
13. To automatically backup SSL certificates and receive notification when the certificates are about the expire, deploy Citrix NetScaler Management and Analytics. Also see Citrix CTX213342 How to handle certificate expiry on NetScaler.
14. You can also export the certificate files and use them on a different NetScaler.

Intermediate Certificate

If your Server Certificate is signed by an intermediate Certificate Authority, then you must install the intermediate Certificate Authority’s certificate on the NetScaler. This Intermediate Certificate then must be linked to the Server Certificate.

To get the correct intermediate certificate

1. Log into Windows, and double-click the signed certificate file.
   
2. On the Certification Path tab, double-click the intermediate certificate (e.g. Go Daddy Secure Certificate Authority. It’s the one in the middle).
   
3. On the Details tab, click Copy to File.
   
4. In the Welcome to the Certificate Export Wizard page, click Next.
   
5. In the Export File Format page, select Base-64 encoded, and click Next.
   
6. Give it a file name, and click Next.
   
7. In the Completing the Certificate Export Wizard page, click Finish.
   

To import the intermediate certificate

1. In the NetScaler configuration GUI, expand Traffic Management, expand SSL, expand Certificates, and click CA Certificates.
   
2. On the right, click Install.
   
3. Name it Intermediate or similar.
4. Click the arrow next to Choose File, select Local, and browse the Intermediate certificate file.
   
5. Click Install.
   

Link Intermediate Certificate to Server Certificate

1. Go back to Traffic Management > SSL > Certificates >Server Certificates.
2. Right-click the server certificate, and click Link.
   
3. The previously imported Intermediate certificate should already be selected. Click OK.
   
4. You might be tempted to link the Intermediate certificate to a Root certificate. Don’t do this. Root certificates are installed on client machines, not on NetScaler. NetScaler must never send the root certificate to the client device.

Export Certificate Files from NetScaler

You can easily export certificate files from the NetScaler, and import them to a different NetScaler.

1. Go to Traffic Management > SSL > Certificates > Server Certificates.
   
2. Move your mouse over the certificate you want to export, and then click the information icon on the far left.
   
3. Note the file names. There could be one or two file names.
   
4. On the left, go to Traffic Management > SSL.
   
5. On the right, in the right column, click Manage Certificates / Keys / CSRs.
   
6. Find the file(s) in the list, right-click it, and click Download.
   1. While it seems like you can download multiple files, actually, it only downloads one at a time.
      
   2. You might have to increase the number of files shown per page, or go to a different page.
      
7. Also download the files for any linked intermediate certificate.
8. You can now use the downloaded files to install certificates on a different NetScaler.

Default Management Certificate Key Length

To see the key size for the management certificate, right-click the ns-server-certificate (Server Certificate), and then click Details.

If the management certificate key size is less than 2048 bits, simply delete the existing ns-server-certificate certificate files, and reboot. NetScaler will create a new management certificate with 2048-bit keys.

1. Go to Traffic Management > SSL.
   
2. On the right, in the right column, click Manage Certificates / Keys / CSRs.
   
3. Highlight any file named ns-* and delete them. This takes several seconds.
   
4. Then go to the System node, and reboot.
   
5. After a reboot, if you view the Details on the ns-server-certificate, it will be recreated as self-signed, with 2048-bit key size.
   

Replace Management Certificate

You can replace the default management certificate with a new trusted management certificate.

High Availability – When a management certificate is installed on one node of a High Availability pair, the certificate is synchronized to the other node, and used for the other node’s NSIP. So make sure the management certificate matches the DNS names of both nodes. This is easily doable using a Subject Alternative Name certificate. Here are some names the management certificate should match (note: a wildcard certificate won’t match all of these names):

• The FQDN for each node’s NSIP. Example: ns01.corp.local and ns02.corp.local
• The shortnames (left label) for each node’s NSIP. Example: ns01 and ns02
• The NSIP IP address of each node. Example: 192.168.123.14 and 192.168.123.29
• If you enabled management access on your SNIPs, add names for the SNIPs:
  • FQDN for the SNIP. Example: ns.corp.local
  • Shortname for the SNIP. Example: ns
  • SNIP IP address. Example: 192.168.123.30

If you prefer to create a separate management certificate for each HA node, then see CTP George Spiers How to secure management access to NetScaler and create unique certificates in a highly available setup.  💡

Request Management Certificate

If you are creating a Subject Alternative Name certificate, it’s probably easiest to request a SAN certificate from an internal CA using the MMC Certificates snap-in on a Windows box.:

1. Open the MMC certificates snap-in by running certlm.msc on a Windows 2012 or newer machine.
2. Go to Personal, right-click Certificate, expand All Tasks, and click Request New Certificate.
   
3. A web server certificate template should let you specify subject information.
   
4. In the top half, change the Subject name > Type drop-down to Common Name. Enter a DNS name, and click Add to move it to the right.
   
5. In the bottom half, change the Alternative Name > Type drop-down to either DNS or IP address (v4). Type in different names or IPs as detailed earlier, and click Add to move them to the right.
   
   
6. On the Private Key tab, expand Key Options, and make sure Mark private key as exportable is checked.
   
7. Then finish Enrolling the certificate.
   
8. Export the certificate and Private Key to a .pfx file.
   
   
9. On the NetScaler, if you want to encrypt the private key, then use the Traffic Management > SSL > Import PKCS#12 tool to convert the .pfx to PEM format.
   
   
10. Then follow one of the procedures below to replace the management certificate.

Methods of replacing the Management Certificate

There are two methods of replacing the management certificate:

• In the NetScaler GUI, right-click ns-server-certificate, and click Update. This automatically updates all of the Internal Services bindings too. This method is intended for dedicated management certificates, not wildcard certificates. Notes:
  • You cannot rename the ns-server-certificate in the NetScaler GUI. It remains as ns-server-certificate.
  • ns-server-certificate cannot be bound to Virtual Servers. So make sure you are replacing it with a dedicated management certificate.
    
• Or manually Bind a new management certificate to each of the Internal Services.

Update Certificate Method

The Update Certificate button method is detailed below:

1. You can’t update the certificate while connected to the NetScaler using https, so make sure you connect using http.
2. On the left, expand Traffic Management, expand SSL, expand Certificates, and click Server Certificates.
   
3. On the right, right-click ns-server-certificate, and click Update.
   
4. Check the box next to Click to update the certificate and key.
   
5. Click Choose File, and browse to the new management certificate. It could be on the appliance, or it could be on your local machine.
6. If the PEM private key is encrypted, enter the password.
7. Check the box next to No Domain Check. Click OK.
   
8. Click Yes to update the certificate.
   
9. You can now connect to the NetScaler using https protocol. The certificate should be valid, and it should have a 2048 bit key.
   

Manual Binding Method

The manual Binding to Internal Services method is detailed below:

1. You can’t update the certificate while connected to the NetScaler using https, so make sure you connect using http.
2. On the left, expand Traffic Management, expand SSL, expand Certificates, and click Server Certificates.
   
3. On the right, use the Install button to install the new management certificate.
   
   
4. Go to Traffic Management > Load Balancing > Services.
   
5. On the right, switch to the Internal Services tab.
   
6. Right-click one of the services, and click Edit.
   
7. Scroll down, and click where it says 1 Server Certificate.
   
8. Click Add Binding.
   
9. Click where it says Click to select.
   
10. Click the radio button next to the new management certificate, and click Select.
    
11. Click Bind, and click Close.
    
12. Click Close.
    
13. If Default SSL Profile is not enabled, then you can modify the SSL Parameters and/or Ciphers on each of these Internal Services.
14. Repeat for the rest of the internal services. There should be at least 6 services. Additional Internal Services are created for SNIPs with management access enabled, and High Availability.
    

Force Management SSL

By default, administrators can connect to the NSIP using HTTP or SSL. This section details how to disable HTTP.

1. Connect to the NSIP using https.
   
2. On the left, expand System, expand Network, and click IPs.
   
3. On the right, right-click your NetScaler IP, and click Edit.
   
4. Near the bottom, check the box next to Secure access only, and then click OK.
   
5. If you are connected using http, the page will reload using https.
   

   set ns ip 10.2.2.126 -gui SECUREONLY

6. Repeat this procedure on the secondary appliance.
7. Repeat for any SNIPs that have management access enabled.

Also see:

• Citrix CTX204217 How to redirect users from HTTP to HTTPS while accessing NSIP/Management IP. Requires a Responder policy, and a nsapimgr command.

SSL Certificate – Update

There are two options for updating a certificate:

• Create or Import a new certificate to NetScaler > Traffic Management > SSL > Certificates > Server Certificates. Then find all of the places the original certificate is bound, and manually replace the original certificate binding with the new certificate. This method is obviously prone to errors.
• On NetScaler, simply right-click the existing certificate, and click Update. This automatically updates all of the bindings. Much faster and easier.

To update a certificate using the Update method:

1. Create an updated certificate, and export it as .pfx file (with private key). Don’t install the certificate onto NetScaler yet, but instead, simply have access to the .pfx file.
2. In NetScaler, navigate to Traffic Management > SSL > Certificates > Server Certificates.
   
3. On the right, right-click the certificate you intend to update, and click Update.
   
4. Check the box next to Update the certificate and key.
   
5. Click Choose File > Local, and browse to the updated .pfx file.
   
6. NetScaler will prompt you to specify the .pfx file password.
7. Click OK. This will automatically update every Virtual Server on which this certificate is bound.
   
8. Intermediate certificate – After replacing the certificate, you might have to update the cert link to a new Intermediate certificate.
   1. Right-click the updated certificate, and click Cert Links, to see if it is currently linked to an intermediate certificate.
   2. If not, right-click the updated certificate, and click Link, to link it to an intermediate certificate. If it doesn’t give you an option to link it to, then you’ll first have to install the new intermediate certificate on the NetScaler.
      

Certificates can also be updated in NetScaler Management and Analytics System.

Certificates can be updated from the CLI by running update ssl certKey MyCert. However, the certificate files must be stored somewhere on the appliance, and already be in PEM format.

Navigation

This page contains generic SSL instructions for all SSL-based Virtual Servers, including: Load Balancing, Citrix Gateway, Content Switching, and AAA.

• Change Log
•  Preparation:
  • Custom Cipher Group
  • Strict Transport Security Rewrite Policy
  • SSL Profiles – Default and Custom
• SSL vServer Configuration – Bind Cert, Ciphers, ECC, and enable HSTS
• SSL Test
• SSL Redirect Methods:
  • SSL Redirect – SSL Load Balancing vServer Method
  • SSL Redirect – Down vServer Method
  • SSL Redirect – Responder Method

💡 = Recently Updated

Change Log

• 2019 Mar 4 – SSL Redirect – Responder Method – changed AlwaysUp service IP to a fake IP instead of a loopback IP
• 2018 Dec 2 – Custom Cipher Group – added TLS 1.3 ciphers
• 2018 Sep 27 – added link to Netscaler SSL Protocol’s Used (SSLv3, TLS1.0, etc) at Citrix Discussions.
  • Updated several screenshots for ADC 12.1
• 2018 May 19 – updated Custom Cipher Group with info from Citrix Blog Post Scoring an A+ at SSLlabs.com with Citrix NetScaler – Q2 2018 update
• 2018 Feb 1 – In SSL Profiles section, add conversion script info from Enabling the Default Profiles at Citrix Docs

Custom Cipher Group

NetScaler 12.0 build 59 and newer have TLS 1.2 ciphers in the DEFAULT_BACKEND cipher group. Prior builds of NetScaler 12.0 do not include these ciphers.

References:

• Citrix Blog Post Scoring an A+ at SSLlabs.com with Citrix NetScaler – Q2 2018 update
• Ciphers available on the Citrix ADC appliances at Citrix Docs
• Ryan Butler has a PowerShell script at Github that can automate NetScaler SSL configuration to get an A+

To get an A+ at SSL Labs, create a custom secure cipher group:

1. Enable SSL Secure Renegotiation.
   1. On the left, go to Traffic Management > SSL.
   2. On the right, in the right column, click Change advanced SSL settings.
      
   3. Find Deny SSL Renegotiation, and set the drop-down to NONSECURE.
      
   4. Scroll down and click OK.
      

      set ssl parameter -denySSLReneg NONSECURE

2. The easiest way to create a cipher group is from the CLI. See Citrix Blogs Scoring an A+ at SSLlabs.com with Citrix NetScaler – Q2 2018 update for cipher group CLI commands. Putty (SSH) to the NetScaler and paste the following commands.
   Note: The TLS 1.3 ciphers are not in the Citrix Blog Post. If your NetScaler build supports TLS 1.3, then you can add TLS 1.3 ciphers to the cipher group. Make sure the TLS 1.3 ciphers listed first (top of the list).

   add ssl cipher ssllabs-smw-q2-2018
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1.3-AES256-GCM-SHA384 -cipherPriority 1
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1.3-CHACHA20-POLY1305-SHA256 -cipherPriority 2
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1.3-AES128-GCM-SHA256 -cipherPriority 3
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1.2-ECDHE-ECDSA-AES128-GCM-SHA256
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1.2-ECDHE-ECDSA-AES256-GCM-SHA384
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1.2-ECDHE-ECDSA-AES128-SHA256
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1.2-ECDHE-ECDSA-AES256-SHA384
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1-ECDHE-ECDSA-AES128-SHA
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1-ECDHE-ECDSA-AES256-SHA
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1.2-ECDHE-RSA-AES128-GCM-SHA256
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1.2-ECDHE-RSA-AES256-GCM-SHA384
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1.2-ECDHE-RSA-AES-128-SHA256
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1.2-ECDHE-RSA-AES-256-SHA384
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1-ECDHE-RSA-AES128-SHA
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1-ECDHE-RSA-AES256-SHA
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1.2-DHE-RSA-AES128-GCM-SHA256
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1.2-DHE-RSA-AES256-GCM-SHA384
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1-DHE-RSA-AES-128-CBC-SHA
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1-DHE-RSA-AES-256-CBC-SHA
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1-AES-128-CBC-SHA
   bind ssl cipher ssllabs-smw-q2-2018 -cipherName TLS1-AES-256-CBC-SHA

3. Or you can create the cipher group using the GUI.
   1. Go to Traffic Management > SSL > Cipher Groups.
      
      1. On the right, click Add.
         
      2. Name it SSL Labs or similar.
      3. In the middle, click Add.
         
      4. Use the search box to find a particular cipher.
         
      5. Check the box next to one of the results, and click the arrow to move it to the right.
      6. For TLS 1.3 support, add the TLS 1.3 ciphers first.
      7. Then add the ciphers from Citrix Blog Post Scoring an A+ at SSLlabs.com with Citrix NetScaler – Q2 2018 update.
         
      8. Use the up and down arrows to order the ciphers. NetScaler prefers the ciphers on top of the list, so the ciphers at the top of the list should be the most secure ciphers (TLS 1.3).
         
   2. Click Create when done.
      

Strict Transport Security – Rewrite Policy Method

To get an A+ at SSLLabs.com, you need to insert the Strict-Transport-Security HTTP header in the responses. NetScaler Rewrite Policy is one method of doing this. Another method is to enable HSTS in an SSL Profile, or enable it in SSL Parameters on a SSL vServer.

To create a Rewrite Policy that inserts the Strict-Transport-Security HTTP header:

1. On the left, expand AppExpert, right-click Rewrite, and click Enable Feature.
   
2. Create the Rewrite Action:
   1. Go to AppExpert > Rewrite > Actions.
      
   2. On the right, click Add.
      
   3. Name the action insert_STS_header or similar.
   4. The Type should be INSERT_HTTP_HEADER.
   5. The Header Name should be Strict-Transport-Security.
   6. The Expression should be the following:

      "max-age=157680000"

      

   7. Click Create.
3. Create the Rewrite Policy:
   1. On the left, go to AppExpert > Rewrite > Policies.
      
   2. On the right, click Add.
      
   3. Name it insert_STS_header or similar.
   4. Select the previously created Action.
   5. In the Expression box, enter HTTP.REQ.IS_VALID.
   6. Click Create.
      
4. Now you can bind this Rewrite Response policy to HTTP-based SSL vServers.
   1. When editing an SSL vServer (Gateway vServer, Load Balancing vServer, etc.), if the Policies section doesn’t exist on the left, then add it from the Advanced Settings column on the right.
      
   2. On the left, in the Policies section, click the plus icon.
      
   3. Change the Choose Policy drop-down to Rewrite.
   4. Change the Choose Type drop-down to Response, and click Continue.
      
   5. Click where it says Click to select.
      
   6. Click the radio button next to insert_STS_header, and click Select.
      
   7. Click Bind.
      

enable ns feature rewrite

add rewrite action insert_STS_header insert_http_header Strict-Transport-Security "\"max-age=157680000\""

add rewrite policy insert_STS_header true insert_STS_header

bind lb vserver MyvServer -policyName insert_STS_header -priority 100 -gotoPriorityExpression END -type RESPONSE

SSL Profiles – Custom and Default

You can use SSL Profiles to package several SSL settings together, and apply the settings package (Profile) to SSL-based Virtual Servers and SSL-based Services. These SSL settings include:

• Disable SSLv3
• Bind secure ciphers
• Bind ECC curves
• Enable HSTS (Strict Transport Security), etc.

There are default SSL Profiles, and there are custom SSL Profiles. The default SSL Profiles are disabled by default, because they would impact every SSL-based Virtual Server and Service on the appliance. Once default SSL Profiles are enabled, you cannot disable the default SSL Profiles.

• Some features of custom SSL Profiles require default SSL Profiles to be enabled. For example, you cannot configure ciphers in a custom SSL Profile unless the default SSL Profiles are enabled.

Default SSL Profiles are intended to provide a baseline SSL configuration for all newly created SSL Virtual Servers and SSL Services. You can still create Custom SSL Profiles to override the Default SSL Profiles.

Enabling the default SSL profile will wipe out any SSL configuration on SSL entities (e.g. SSL Virtual Servers) that do not have a custom SSL profile bound. Citrix offers a script that can read your existing SSL entity SSL configuration and convert them to custom SSL Profiles. See Enabling the Default Profiles at Citrix Docs. The default_profile_script can be downloaded from an individual NetScaler ADC firmware download page under Additional Components. The commands output by the script won’t work until the default SSL Profile is enabled.  💡

To enable Default SSL profiles

Enabling Default SSL Profiles is irreversible.

1. Make sure you are connected to the appliance NSIP using http, and not https.
2. Go to Traffic Management > SSL.
   
3. On the right, in the right column, click Change advanced SSL settings.
   
4. Near the bottom, check the box next to Enable Default Profile. Note: this will change SSL settings on all SSL Virtual Servers to match the default SSL profile. You might want to do this during a maintenance window.
   
   
5. Click OK to close Change Advanced SSL Settings.
   
6. If you go back into Change Advanced SSL Settings, notice that the Default Profile is enabled, and there’s no way to disable it.
   

To create a custom SSL Profile

1. On the left, expand System, and click Profiles.
2. On the right, switch to the SSL Profile tab.
   
   1. Click Add.
      
   2. Enter a name.
   3. Change the SSL Profile Type to FrontEnd or BackEnd.
   4. Configure SSL Profile settings as desired (see below for some recommendations).
      
3. After the SSL Profile is created, edit any SSL-based Virtual Server.
   
   1. On the right, in the Advanced Settings column, click SSL Profile to add the section.
      
   2. On the left, scroll down to the SSL Profile section, and select an SSL Profile. Click OK to close the SSL Profile section.
      

Recommended SSL Profile Settings

1. On the left, expand System, and click Profiles.
   
2. On the right, switch to the SSL Profile tab.
   
3. Either create a new SSL Profile, or edit the default frontend or backend profile. This section focuses on a FrontEnd profile.
   1. Frontend = client-side connections to SSL Virtual Servers.
   2. Backend = server-side connections (SSL Services and Service Groups).
      
4. Click the pencil icon in the Basic Settings section.
   
   1. Scroll all the way down to the Protocol section.
   2. Notice that SSLv3 is already unchecked.
   3. You can optionally uncheck TLSv1 and TLSv11.
   4. TLSv13 is an option in NetScaler 12.1 build 49 and later. If you enable this, then make sure your cipher group includes TLS 1.3 ciphers.
      
      • To log SSL Protocol usage, see NetScaler SSL Protocol’s Used (SSLv3, TLS1.0, etc) at Citrix Discussions.
   5. To enable Strict Transport Security (HSTS), scroll up a little, and check the box next to HSTS.
   6. Enter 157680000 in the Max Age box.
   7. Note: enabling HSTS in the Default SSL Profile seems to break Native OTP. Enabling HSTS in a Rewrite policy works fine.
      
   8. If you do any SSL Offload (SSL on the client side, HTTP on the server side), then you’ll need to enable SSL Redirect. It’s above HSTS. With this option enabled, any 301/302 redirects from the server with HTTP Location headers are rewritten to HTTPS Location headers. You might need this option for StoreFront load balancing if doing SSL Offload (port 80 to the StoreFront servers). Note: this setting might be more appropriate in a custom SSL Profile instead of the default SSL Profile.
      
   9. Click OK when done modifying the Basic Settings section.
      
5. Scroll down to the SSL Ciphers section, and click the pencil icon.
   
   1. Click Remove All, and click OK. You must click OK before binding the custom cipher group.
      
      
   2. Click the pencil icon again.
      
   3. Click Add.
      
   4. Scroll down, and select your custom cipher group (e.g. SSL Labs). Click the arrow to move it to the right.
      If you enabled TLS 1.3, then make sure your cipher group includes TLS 1.3 ciphers.

      

   5. Click OK to close the Custom Ciphers section.
      
   6. If you make changes to the Custom Cipher Group, then you might have to edit the SSL Profile, remove the Custom Cipher Group, and rebind it.

SSL vServers – Bind Certificate, Bind Cipher Group, Disable SSLv3, Enable STS

If you enabled the Default SSL Profiles feature, you can either leave the vServer configured with the Default SSL Profile; or you can change the vServer to use a Custom SSL Profile.

If you don’t use the Default SSL Profiles feature, then you’ll need to manually configure ciphers and SSL settings on every SSL vServer.

Do the following on every SSL vServer:

1. When creating an SSL Virtual Server (e.g. SSL Load Balancing vServer), on the left, in the Certificates section, click where it says No Server Certificate.
   
   1. Click where it says Click to select.
      
   2. Click the radio button next to a certificate ,and click Select.
      
   3. Click Bind.
      

      bind ssl vserver MyvServer -certkeyName MyCert

2. You can bind a Custom SSL Profile:
   1. Find the SSL Profile section on the left, and click the pencil icon.
      
      1. If you don’t see the SSL Profile section on the left, then add the SSL Profile section from the Advanced Settings column on the right.
         
   2. Select a Custom SSL Profile, and click OK.
      
3. If default SSL Profiles are not enabled:
   1. On the left, in the SSL Parameters section, click the pencil icon.
      
   2. Uncheck the box next to SSLv3.
   3. Make sure TLSv12 is checked.
   4. TLSv13 is an option in NetScaler 12.1 build 49 and higher. If you enable this, then make sure your cipher group includes TLS 1.3 ciphers.
   5. You can optionally uncheck TLSv1 and TLSv11.
   6. Click OK.
      

      set ssl vserver MyvServer -ssl3 DISABLED -tls12 ENABLED

      • To log SSL Protocol usage, see Netscaler SSL Protocol’s Used (SSLv3, TLS1.0, etc) at Citrix Discussions.
   7. If you didn’t bind an SSL Profile, scroll down to the SSL Ciphers section, and click the pencil icon.
      
   8. Click Remove All, and click OK. You must click OK before binding the custom cipher group. In other words, you will need to click OK at least twice during the procedure.
      
   9. Click the pencil icon again.
      
   10. Change the selection to Cipher Groups.
       
   11. Select your custom cipher group. It’s probably at the bottom of the list. If you enabled TLS 1.3, then make sure your cipher group includes TLS 1.3 ciphers. Then click OK.
       

       unbind ssl vserver MyvServer -cipherName ALL
       bind ssl vserver MyvServer -cipherName ssllabs-smw-q2-2018

4. SSL Virtual Servers created on newer versions of NetScaler will automatically have ECC Curves bound to them. However, if this appliance was upgraded from an older version, then the ECC Curves might not be bound. If you are not using SSL Profile, then on the right, in the Advanced Settings column, click ECC Curve.
   
   1. On the left, in the ECC Curve section, click where it says No ECC Curve.
      
   2. Click where it says Click to select.
      
   3. Click the radio button next to ALL, and click Select.
      
   4. Click Bind.
      

      bind ssl vserver MyvServer -eccCurveName ALL

5. If HSTS is not enabled in a bound SSL Profile, you can enable it in SSL Parameters, or you can enable it by binding a Rewrite policy.
6. To enable HSTS by configuring SSL Parameters:
   1. On the left, find the SSL Parameters section, and click the pencil icon. This section is only present if Default SSL Profiles are not enabled. Don’t configure this if you bound a Custom SSL Profile.
      
   2. In the right column, check the box next to HSTS.
   3. Enter 157680000 in the Max Age box.
   4. Note: enabling HSTS in the Default SSL Profile seems to break Native OTP. Enabling HSTS in a Rewrite policy works fine.
      
   5. Click OK to close SSL Parameters.
      
7. If enabling HSTS in an SSL Profile or SSL Parameters causes technical issues, then bind a Rewrite policy instead:
   1. If the Policies section doesn’t exist on the left, then add it from the Advanced Settings column on the right.
      
   2. On the left, find the Policies section, and click the plus icon.
      
   3. Change the Choose Policy drop-down to Rewrite.
   4. Change the Choose Type drop-down to Response, and click Continue.
      
   5. Click where it says Click to select.
      
   6. Click the radio button next to the insert_STS_header policy, and click Select.
      
   7. Click Bind.
      

      bind lb vserver MyvServer -policyName insert_STS_header -priority 100 -gotoPriorityExpression END -type RESPONSE

If you experience SSL performance problems on a NetScaler MPX, Citrix CTX207005 Performance Issues with NetScaler MPX SSL recommends creating and binding the following TCP Profile:

add ns tcpProfile tcp_test -WS ENABLED -SACK ENABLED -maxBurst 20 -initialCwnd 8 -bufferSize 4096000 -flavor BIC -dynamicReceiveBuffering DISABLED -sendBuffsize 4096000

SSL Tests

After you’ve created an SSL Virtual Server and configured SSL settings, run the following test:

• Go to https://www.ssllabs.com/ssltest/ and check the security settings of the website. Check the box next to Do not show the results on the boards.
  

SSL Redirect – Methods

There are typically three methods of performing SSL Redirect (http to https) in NetScaler:

• Load Balancing Virtual Server Method – enable SSL Redirect directly on the Load Balancing Virtual Server. This is the easiest method.
  • This option is not available for Gateway Virtual Servers and Content Switching Virtual Servers.
  • There’s nothing in the GUI to indicate that the SSL Virtual Server is also listening on port 80.
• Down vServer Method – create a new Load Balancing Virtual Server on Port 80, and configure the Redirect URL for when it is down.
  • The Virtual Server must be DOWN for the Redirect to occur. These Virtual Servers are shown as Red instead of Green.
• Responder Method – create a new Load Balancing Virtual Server on Port 80, and bind a Responder policy that redirects to https.
  • The Responder policy only works if the Virtual Server is UP, which means it is shown as Green.
  • Some setup tasks are required – create the AlwaysUP service, and create the Responder Policy. But once setup is complete, it only requires slightly more steps than the Down vServer method.

SSL Redirect – SSL Load Balancing vServer Method

You can configure SSL Redirect directly in an SSL Load Balancing vServer (port 443) instead of creating a separate HTTP (port 80) Load Balancing vServer.

Limitations:

• This is only an option for SSL Load Balancing vServers; it’s not configurable in Gateway vServers or Content Switching vServers.
• Only one Redirect URL can be specified. Alternatively, the Responder method can handle multiple FQDNs to one VIP (e.g. wildcard certificate) and/or IP address URLs.

To configure an SSL Load Balancing vServer to redirect from HTTP to HTTPS:

1. Edit the SSL Load Balancing vServer (port 443).
   
2. In the Basic Settings section, click the pencil icon.
   
3. Click More.
   
4. In the Redirect from Port field, enter 80.
5. In the HTTPS Redirect URL field, enter https://MyFQDN.
   
6. Click Continue twice.
   
7. When you view the list of Load Balancing Virtual Servers, there’s no indication that it’s listening on port 80.
   

SSL Redirect – Down vServer Method

If you created an SSL Virtual Server that only listens on SSL 443, then users must enter https:// when navigating to the website. To make it easier for the users, create another load balancing Virtual Server on the same VIP, but listens on HTTP 80, and then redirects the user’s browser to reconnect on SSL 443.

The Down Virtual Server Method is easy, but the Redirect Virtual Server must be down in order for the redirect to take effect. Another option is to use Responder policies to perform the redirect.

To create the down Redirect Virtual Server:

1. On the left, under Traffic Management > Load Balancing, click Virtual Servers.
   
2. On the right, right-click an SSL Virtual Server you’ve already created, and click Add. Doing it this way copies some of the data from the already created Virtual Server.
3. Or, if you are redirecting NetScaler Gateway, create a new Load Balancing vServer with the same VIP as the Gateway.
   
4. Change the name of the Virtual Server to indicate that this new Virtual Server is an SSL Redirect.
5. Change the Protocol to HTTP on Port 80.
6. The IP Address should already be filled in. It must match the original SSL Virtual Server (or Gateway vServer). Click OK.
   
7. Don’t bind any services. This vServer must intentionally be marked down so the redirect will take effect. Click Continue.
   
8. On the right, in the Advanced Settings column, click Protection.
   
9. On the left, in the Protection section, in the Redirect URL field, enter the full URL including https://. For example: https://storefront.corp.com/Citrix/StoreWeb.
   
10. Click OK to close the Protection section.
    
11. Click Done.
    
12. When you view the SSL redirect Virtual Server in the list, it will have a state of DOWN. That’s expected. The Port 80 Virtual Server must be DOWN for this redirect method to work.
    

SSL Redirect – Responder Method

The Down Virtual Server Method is easy, but the Redirect Virtual Server must be down in order for the redirect to take effect. Another option is to use Responder policies to perform the redirect. This method requires the Redirect Virtual Server to be UP.

Responder Method Setup Tasks

1. Create a dummy Load Balancing service. This dummy service can be bound to multiple Redirect Virtual Servers.
   1. Go to Traffic Management > Load Balancing > Services.
      
   2. On the right, click Add.
      
   3. Name the service AlwaysUp or similar.
   4. Enter a fake IP address. Try not to use any IP address owned by the Citrix ADC to avoid being able to access the ADC management web page.
   5. Click the More link.
      
   6. This dummy service must always be UP, so uncheck the box next to Health Monitoring.
      
   7. Click OK, and then click Done to close the Load Balancing Service.
      
      

      add server 1.1.1.1 1.1.1.1
      add service AlwaysUp 1.1.1.1 HTTP 80 -healthMonitor NO

2. Create the Responder Action:
   1. On the left, expand AppExpert, and click Responder.
   2. If Responder feature is not enabled, right-click Responder, and click Enable Feature.
      

      enable ns feature RESPONDER

   3. Under Responder, click Actions.
      
   4. On the right, click Add.
      
   5. Give the action a name.
   6. Change the Type to Redirect. If you leave this set to Respond With then it won’t work.
   7. Enter an expression. The following expression redirects to https on the same URL the user entered in the browser. Or you can create a Responder Action with a more specific Target. Click Create.

      "https://" + HTTP.REQ.HOSTNAME.HTTP_URL_SAFE + HTTP.REQ.URL.PATH_AND_QUERY.HTTP_URL_SAFE

      

      add responder action http_to_ssl_redirect_responderact redirect "\"https://\" + HTTP.REQ.HOSTNAME.HTTP_URL_SAFE + HTTP.REQ.URL.PATH_AND_QUERY.HTTP_URL_SAFE" -responseStatusCode 302

3. Create the Responder Policy:
   1. On the left, under Responder, click Policies.
      
   2. On the right, click Add.
      
   3. Give the policy a name.
   4. Select the previously created Responder action.
   5. For the expression, enter the following. Then click Create.

      HTTP.REQ.IS_VALID

      

      add responder policy http_to_ssl_redirect_responderpol HTTP.REQ.IS_VALID http_to_ssl_redirect_responderact

Enable Redirect using Responder Policy

1. Create a Load Balancing Virtual Server with Protocol HTTP, and Port 80. The VIP should match an existing SSL Virtual Server or NetScaler Gateway Virtual Server.
   
   
2. Bind the AlwaysUp service.
   1. In the Services and Service Groups section, click where it says No Load Balancing Virtual Server Service Binding.
      
   2. Click where it says Click to select.
      
   3. Check the box next to AlwaysUp, and click Select.
      
   4. Click Bind.
      
   5. Click Continue to close Services and Service Groups.
      
3. Bind the Responder Policy:
   1. On the right, in the Advanced Settings column, click Policies.
      
   2. On the left, scroll down to the Policies section, and click the plus icon in the top right of the Policies box.
      
   3. Change the Choose Policy drop-down to Responder. Click Continue.
      
   4. Click where it says Click to select.
      
   5. Click the radio button next to the redirect Responder policy, and click Select.
      
   6. Click Bind.
      
   7. Then click Done to close the Load Balancing Virtual Server.
      

      add lb vserver MyvServer-HTTP-SSLRedirect HTTP 10.2.2.201 80
      
      bind lb vserver storefront.corp.com-HTTP-SSLRedirect AlwaysUp
      
      bind lb vserver storefront.corp.com-HTTP-SSLRedirect -policyName http_to_ssl_redirect_responderpol -priority 100 -gotoPriorityExpression END -type REQUEST

4. The primary advantage of this method is that the Redirect Virtual Server is UP.
   

Related Pages

• NetScaler Certificates
• Back to Citrix ADC 12.1 / NetScaler 12

This article applies to Citrix ADC 13.1, Citrix ADC 13.0, Citrix ADC 12.1, and NetScaler 12.0. Citrix ADC is the new name for NetScaler. Citrix Gateway is the new name for NetScaler Gateway.

Navigation

• Change Log
• Monitor to verify that StoreFront is UP
• Server Objects
• Service Group
• Virtual Server
• SSL Redirect
• StoreFront Base URL
• Subscriptions/Favorites Replication Load Balancing
• CLI Commands

Change Log

• 2020 Jun 17 – StoreFront Monitor – added link to Configure to source Citrix ADC FreeBSD data traffic from a SNIP address
• 2020 Mar 26 – replaced screenshots with screenshots from ADC 13
• 2018 Aug 1 – StoreFront Monitor – added link to Citrix Blog Post Load Balancing Citrix StoreFront LTSR with NetScaler and DISA STIGs for custom monitor not based on Perl script so SNIP is used instead of NSIP.
• 2018 June 15 – StoreFront Monitor – added Install-DSServiceMonitorFeature info
• 2017 Dec 25 – updated entire article for 12.0 build 56.
  • Monitor section has new instructions for 12.0 build 56.

Monitor

Note: This is a Perl monitor, which uses the NSIP as the source IP. To use SNIP, see Configure to source Citrix ADC FreeBSD data traffic from a SNIP address at Citrix Docs. Alternatively, you can create custom monitors not based on Perl as detailed in Citrix Blog Post Load Balancing Citrix StoreFront LTSR with NetScaler and DISA STIGs.

12.0 build 56 and newer

If your NetScaler 12.0 is older than build 56, jump to the older monitor instructions.

If your Citrix ADC is 12.1 or newer, or your NetScaler 12.0 is build 56 or newer, then do the following:

1. On the left, expand Traffic Management, expand Load Balancing, and click Monitors.
   
2. On the right, click Add.
   
3. Name it StoreFront or similar.
4. In the Type field, click where it says Click to select.
   
5. Scroll down and click the circle next to STOREFRONT.
   
6. Scroll up to the top of the page and click the blue Select button.
   
7. If you will use SSL/TLS/https to communicate with the StoreFront servers, in the Basic Parameters section, check the box next to Secure.
   
   • If you wish to enable the Check Backend Services checkbox, then see Citrix Service Monitor at Citrix Docs for the service that must be installed on the StoreFront Servers.

     Install-DSServiceMonitorFeature -ServiceUrl "https://localhost:443/StorefrontMonitor"

8. In the Store Name field, enter the name of your store (e.g. MyStore) without spaces.
   
9. Scroll down and click Create.
   

   add lb monitor StoreFront STOREFRONT -scriptName nssf.pl -dispatcherIP 127.0.0.1 -dispatcherPort 3013 -secure YES -storename Store

10. Jump to the Servers section.

12.0 older than build 56

If your NetScaler 12.0 is not yet build 56 or newer:

1. On the left, expand Traffic Management, expand Load Balancing, and click Monitors.
   
2. On the right, click Add.
   
3. Name it StoreFront or similar.
4. Change the Type drop-down to STOREFRONT.
   
5. If you will use SSL/https to communicate with the StoreFront servers, then scroll down, and check the box next to Secure.
   
6. Scroll up, and switch to the Special Parameters tab.
7. In the Store Name field, enter the name of your store (e.g. MyStore) without spaces.
8. Click Create.
   

   add lb monitor StoreFront STOREFRONT -scriptName nssf.pl -dispatcherIP 127.0.0.1 -dispatcherPort 3013 -secure YES -storename Store

Servers

1. On the left, expand Traffic Management, expand Load Balancing, and click Servers.
   
2. On the right, click Add.
   
3. In the Name field, enter a descriptive server name. Usually it matches the actual server name.
4. Enter the IP address of the server.
5. Enter comments to describe the server. Click Create.
   
6. Continue adding StoreFront servers.
   

   add server SF01 10.2.2.57
   add server SF02 10.2.2.58

Service Group

1. On the left, expand Traffic Management, expand Load Balancing, and click Service Groups.
   
2. On the right, click Add.
   
3. Give the Service Group a descriptive name (e.g. svcgrp-StoreFront-SSL).
4. Change the Protocol to HTTP or SSL. If the protocol is SSL, ensure that the StoreFront Monitor has Secure checked.
   
5. Scroll down, and click OK.
   
6. Click where it says No Service Group Member.
   
   1. If you previously created server objects, then change the selection to Server Based, and select the server objects.
      • If you did not create server objects, then enter the IP address of a StoreFront Server.
   2. Enter 80 or 443 as the port. Then click Create.
      
   3. In the Service Group Members section, click OK.
      
7. On the right, under Advanced Settings, click Monitors.
   
8. On the left, scroll down to the Monitors section, and click where it says says No Service Group to Monitor Binding.
   
   1. In the Select Monitor field, click where it says Click to select.
      
   2. Find your StoreFront monitor. It might be on Page 2.
   3. Click the circle next to your StoreFront monitor.
      • You must click exactly in the circle (there’s no room for error). If you click outside the circle, then the monitor will open for editing instead of being selected. If you accidentally open a monitor, click Close to return to the selection screen.
   4. After the monitor is selected, scroll to the top of the window and click the blue Select button.
      
   5. Then click Bind.
      
9. To verify that the monitor is working, on the left, scroll up to the  Service Group Members section, and click the Service Group Members line.
   
   1. Right-click a member, and click Monitor Details.
      
   2. The Last Response should be Success – Probe succeeded. Click Close twice. It’s too bad you can’t edit the monitor from here.
      
10. On the left, if you see a Settings section, then click the pencil icon.
    
    • If you don’t see the Settings section, then on the right, under Advanced Settings, click Settings.
      
11. On the left, in the Settings section, check the box for Client IP, and enter X-Forwarded-For as the Header.
    
12. Then click OK in the Settings section. Make sure you click OK or your change won’t be saved.
    
13. Scroll down, and click Done to finish creating the Service Group.
    

    add serviceGroup svcgrp-StoreFront-SSL SSL -maxClient 0 -maxReq 0 -cip ENABLED X-Forwarded-For
    
    bind serviceGroup svcgrp-StoreFront-SSL SF01 443
    bind serviceGroup svcgrp-StoreFront-SSL SF02 443
    bind serviceGroup svcgrp-StoreFront-SSL -monitorName StoreFront

14. If the Service Group is http, and if you don’t have certificates installed on your StoreFront servers (aka SSL Offload), then you’ll need to enable loopback in StoreFront.
    1. In StoreFront 3.5 and newer, you enable it in the GUI console.
    2. In StoreFront 3.0, run the following commands on the StoreFront 3.0 servers as detailed at Citrix Blog Post What’s New in StoreFront 3.0.

       & "C:\Program Files\Citrix\Receiver StoreFront\Scripts\ImportModules.ps1"
       
       Set-DSLoopback -SiteId 1 -VirtualPath /Citrix/StoreWeb -Loopback OnUsingHttp

Load Balancing Virtual Server

1. Create or install a certificate that will be used by the StoreFront SSL Load Balancing Virtual Server. This certificate must match the DNS name for the load balanced StoreFront servers.
   
   
   • For email discovery in Citrix Receiver, the certificate must match discoverReceiver.email.suffix for each email suffix, which can be accomplished by configuring Subject Alternative Names.
     
2. On the left, under Traffic Management > Load Balancing, click Virtual Servers.
   
3. On the right, click Add.
   
4. Name it lbvip-StoreFront-SSL or similar.
5. Change the Protocol to SSL.
   
6. Specify a new internal VIP.
7. Enter 443 as the Port.
8. Click OK.
   

   add lb vserver lbvip-StoreFront-SSL SSL 10.2.2.221 443 -persistenceType SOURCEIP -timeout 60

9. On the left, in the Services and Service Groups section, click where it says No Load Balancing Virtual Server ServiceGroup Binding.
   
   1. Click where it says Click to select.
      
   2. Click the circle next to your StoreFront Service Group.
      • You must click the circle exactly (no room for error). If you click outside the circle, then the Service Group will open for editing. If that happens, click the x on the top right, or click the Done button on the bottom, to return to the selection screen.
   3. At the top of the window, click the blue Select button.
      
   4. Click Bind.
      

      bind lb vserver lbvip-StoreFront-SSL svcgrp-StoreFront-SSL

10. In the Services and Service Groups section, click Continue.
    
11. Click where it says No Server Certificate.
    
    1. Click where it says Click to select.
       
    2. Click the circle next to the certificate for this StoreFront Load Balancing Virtual Server.
    3. At the top of the window, click the blue Select button.
       
    4. Click Bind.
       

       bind ssl vserver lbvip-StoreFront-SSL -certkeyName WildCorpCom

12. In the Certificates section, click Continue.
    
13. On the right, in the Advanced Settings column, click Persistence.
    
14. On the left, in the Persistence section, select SOURCEIP.
    Note: With SOURCEIP, all Citrix Gateway connections to StoreFront will go to the same StoreFront server because Gateway uses SNIP as the Source IP. COOKIEINSERT allows Citrix Gateway connections to be spread across multiple StoreFront servers but COOKIEINSERT might not work with Android clients.

    

15. Set the Persistence timeout to match the timeout of Receiver for Web.
    
16. Click OK to close the Persistence section. If you don’t click OK then you will lose the change that you made.
    
17. If the Citrix ADC communicates with the StoreFront servers using HTTP (aka SSL Offload, which means SSL 443 on the client-side, and HTTP 80 on the server-side):
    1. If the default SSL Profile is not enabled, then you’ll need to edit the SSL Parameters section on the vServer, and at the top right, check the box next to SSL Redirect. Otherwise the Receiver for Web page will never display.
       

       set ssl vserver lbvip-StoreFront-SSL -sslRedirect ENABLED -ssl3 DISABLED

    2. If you have enabled the Default SSL Profile, then you’ll either need to edit the Default SSL Profile to include the SSL Redirect option, or create a new custom SSL Profile with the SSL Redirect option enabled, and then bind the custom SSL Profile to this vServer.
18. If you haven’t enabled the Default SSL Profile, then perform other normal SSL configuration including: disable SSLv3, disable TLS v1.0, disable TLS v1.1,, bind an A+ Cipher Group, and enable Strict Transport Security.

    bind ssl vserver lbvip-StoreFront-SSL -certkeyName MyCert
    
    set ssl vserver lbvip-StoreFront-SSL -ssl3 DISABLED -tls1 DISABLED -tls11 DISABLED -tls12 ENABLED
    
    unbind ssl vserver lbvip-StoreFront-SSL -cipherName ALL
    
    bind ssl vserver lbvip-StoreFront-SSL -cipherName custom-ssl-labs
    
    bind ssl vserver lbvip-StoreFront-SSL -eccCurveName ALL
    
    bind lb vserver lbvip-StoreFront-SSL -policyName insert_STS_header -priority 100 -gotoPriorityExpression END -type RESPONSE

When connecting to StoreFront through load balancing, if you want to put the server name on the StoreFront webpage so you can identify the server, see Nicolas Ignoto Display server name with Citrix StoreFront 3.

SSL Redirect – SSL Load Balancing vServer Method

Users must enter https:// when navigating to the StoreFront website. To make it easier for the users, enable SSL Redirection.

This procedure details the SSL Load Balancing vServer method of performing an SSL redirect. An alternative is to use the Responder method.

1. On the left, under Traffic Management > Load Balancing, click Virtual Servers.
   
2. On the right, find the SSL Virtual Server you’ve already created, right-click it, and click Edit.
   
3. In the Basic Settings section, click the pencil icon.
   
4. Click the More link.
   
5. In the Redirect from Port field, enter 80.
6. In the HTTPS Redirect URL field, enter your StoreFront Load Balancing URL (e.g. https://storefront.corp.com).
   
7. Scroll down, and click Continue twice.
   

   set lb vserver lbvip-StoreFront-SSL -redirectFromPort 80 -httpsRedirectUrl https://storefront.corp.com

8. Note: this method does not show you that the Virtual Server is listening on both port 80 and 443. If you look in the Virtual Servers list, you only see port 443, when actually it’s also listening on port 80.
   

StoreFront Base URL

1. Create a DNS Host record that resolves to the new StoreFront Load Balancing VIP.
   
2. The DNS name for StoreFront load balancing must be different than the DNS name for Citrix Gateway. Unless you are following the Single FQDN procedure.
   
   
3. In the Citrix StoreFront console, right-click Server Group, and click Change Base URL.
   
4. Enter the new Base URL in https://storefront.corp.com format. This URL must match the certificate that is installed on the load balancer. Click OK.
   
5. Right-click your store, and click Manage Receiver for Web Sites.
   
6. Click Configure.
   
7. On the Advanced Settings page, in the third row, change Enable loopback communication to OnUsingHttp. This tells StoreFront to not use the load balancer for inter-server communication.
   

Subscription Replication Load Balancing

If you have multiple StoreFront Server Groups (usually in separate datacenters), you might want to replicate subscriptions (favorites) between them. StoreFront subscription replication uses TCP port 808. To provide High Availability for this port number, load balance TCP port 808 on the StoreFront servers. See Configure subscription synchronization at Citrix Docs for more information.

1. On the left, expand Traffic Management, expand Load Balancing, and click Service Groups.
   
2. On the right, right-click your existing StoreFront service group, and click Add.
   
   1. Change the Service Group name to indicate that it’s for Favorites (aka Subscriptions) Replication on TCP port 808.
   2. Change the Protocol to TCP.
      
   3. Scroll down, and click OK.
      
   4. In the Service Group Members section, click where it says No Service Group Member.
      
   5. Change the selection to Server Based, and select the StoreFront servers.
   6. Enter 808 as the port. Then click Create.
      
   7. Click OK to close the Service Group Members section.
      
   8. On the right, under Advanced Settings, click Monitors.
      
   9. On the left, scroll down, and in the Monitors section, click where it says No Service Group to Monitor Binding.
      
   10. Click where it says Click to select.
       
   11. Click the circle next to the tcp monitor.
       • You must click the circle exactly (no room for error). If you click outside the circle, then the monitor will open for editing. If this happens, click the Close button to return to the selection screen.
   12. At the top of the window, click the blue Select button.
       
   13. Click Bind.
       
   14. Click Done to close the Service Group.
       

       add serviceGroup svcgrp-StoreFront-FavRepl TCP
       bind serviceGroup svcgrp-StoreFront-FavRepl SF01 808
       bind serviceGroup svcgrp-StoreFront-FavRepl SF02 808

3. On the left, under Traffic Management > Load Balancing, click Virtual Servers.
   
4. On the right, right-click the existing StoreFront Load Balancing vServer, and click Add.
   
   1. Change the name to indicate that this Virtual Server is for Favorites (aka Subscriptions) replication.
   2. Change the Protocol to TCP.
   3. Specify the same VIP that you used for SSL Load Balancing of StoreFront.
   4. Enter 808 as the Port.
   5. Click OK.
      
   6. In the Services and Service Groups section, click where it says No Load Balancing Virtual Server ServiceGroup Binding.
      
      
   7. Click where it says Click to select.
      
   8. Click the circle next to your StoreFront Subscription Replication Service Group.
      1. You must click the circle exactly (no room for error). If you click outside the circle, then the Service Group will open for editing. If this happens, click the x on the top right, or click the Done button on the bottom, to return to the selection screen.
   9. After selecting the Service Group, at the top of the window, click the blue Select button.
      
   10. Click Bind.
       
   11. In the Services and Service Groups section, click Continue to close the section.
       
   12. Scroll down, and click Done to close the Virtual Server. There’s no need for persistence or redirects.
       

       add lb vserver lbvip-StoreFront-FavRepl TCP 10.2.2.201 808 -persistenceType NONE
       
       bind lb vserver lbvip-StoreFront-FavRepl svcgrp-SF-FavRepl

CLI Commands

Here is a list of Citrix ADC CLI commands for StoreFront Load Balancing:

# SSL Global Parameters
# ---------------------
set ssl parameter -denySSLReneg NONSECURE

# SSL Cipher Group
# ----------------
add ssl cipher custom-ssllabs-cipher
bind ssl cipher custom-ssllabs-cipher -cipherName TLS1.2-ECDHE-RSA-AES256-GCM-SHA384 -cipherPriority 1
bind ssl cipher custom-ssllabs-cipher -cipherName TLS1.2-ECDHE-RSA-AES128-GCM-SHA256 -cipherPriority 2
bind ssl cipher custom-ssllabs-cipher -cipherName TLS1.2-ECDHE-RSA-AES-256-SHA384 -cipherPriority 3
bind ssl cipher custom-ssllabs-cipher -cipherName TLS1.2-ECDHE-RSA-AES-128-SHA256 -cipherPriority 4
bind ssl cipher custom-ssllabs-cipher -cipherName TLS1-ECDHE-RSA-AES256-SHA -cipherPriority 5
bind ssl cipher custom-ssllabs-cipher -cipherName TLS1-ECDHE-RSA-AES128-SHA -cipherPriority 6
bind ssl cipher custom-ssllabs-cipher -cipherName TLS1.2-DHE-RSA-AES256-GCM-SHA384 -cipherPriority 7
bind ssl cipher custom-ssllabs-cipher -cipherName TLS1.2-DHE-RSA-AES128-GCM-SHA256 -cipherPriority 8
bind ssl cipher custom-ssllabs-cipher -cipherName TLS1-DHE-RSA-AES-256-CBC-SHA -cipherPriority 9
bind ssl cipher custom-ssllabs-cipher -cipherName TLS1-DHE-RSA-AES-128-CBC-SHA -cipherPriority 10
bind ssl cipher custom-ssllabs-cipher -cipherName TLS1-AES-256-CBC-SHA -cipherPriority 11
bind ssl cipher custom-ssllabs-cipher -cipherName TLS1-AES-128-CBC-SHA -cipherPriority 12


# Cert
# -----
add ssl certKey WildcardCorpCom -cert WildcardCorpCom.pfx -key WildcardCorpCom.pfx -inform PFX -passcrypt "Passw0rd"

# Load Balancing Global Parameters
# --------------------------------
enable ns mode FR L3 Edge USNIP PMTUD ULFD
set ns param -cookieversion 1 -timezone
set ns tcpParam -WS ENABLED -SACK ENABLED
set ns httpParam -dropInvalReqs ON

# Servers
# -------
add server SF01 10.2.2.17
add server SF02 10.2.2.18

# Service Groups
# --------------
add serviceGroup svcgrp-StoreFront-SSL SSL -maxClient 0 -maxReq 0 -cip ENABLED X-Forwarded-For -usip NO -useproxyport YES -cltTimeout 180 -svrTimeout 360 -CKA NO -TCPB NO -CMP NO
bind serviceGroup svcgrp-StoreFront-SSL SF01 443
bind serviceGroup svcgrp-StoreFront-SSL SF02 443
bind serviceGroup svcgrp-StoreFront-SSL -monitorName StoreFront
bind ssl serviceGroup svcgrp-StoreFront-SSL -eccCurveName P_256
bind ssl serviceGroup svcgrp-StoreFront-SSL -eccCurveName P_384
bind ssl serviceGroup svcgrp-StoreFront-SSL -eccCurveName P_224
bind ssl serviceGroup svcgrp-StoreFront-SSL -eccCurveName P_521

add serviceGroup svcgrp-StoreFront-SubRepl TCP -maxClient 0 -maxReq 0 -cip DISABLED -usip NO -useproxyport YES -cltTimeout 9000 -svrTimeout 9000 -CKA NO -TCPB NO -CMP NO
bind serviceGroup svcgrp-StoreFront-SubRepl SF01 808
bind serviceGroup svcgrp-StoreFront-SubRepl SF02 808
bind serviceGroup svcgrp-StoreFront-SubRepl -monitorName tcp


# Load Balancing Virtual Servers
# ------------------------------
add lb vserver lbvip-StoreFront-SSL SSL 10.2.5.221 443 -persistenceType SOURCEIP -timeout 60 -cltTimeout 180 -redirectFromPort 80 -httpsRedirectUrl "https://storefront5.corp.com"
bind lb vserver lbvip-StoreFront-SSL svcgrp-StoreFront-SSL

add lb vserver lbvip-StoreFront-SubRepl TCP 10.2.5.221 808 -persistenceType NONE -cltTimeout 9000
bind lb vserver lbvip-StoreFront-SubRepl svcgrp-StoreFront-SubRepl


# SSL Virtual Servers
# -------------------
set ssl vserver lbvip-StoreFront-SSL -ssl3 DISABLED -HSTS ENABLED -maxage 1576800000
unbind ssl vserver lbvip-StoreFront-SSL -cipherName ALL
bind ssl vserver lbvip-StoreFront-SSL -cipherName custom-ssllabs-cipher
bind ssl vserver lbvip-StoreFront-SSL -certkeyName WildcardCorpCom
bind ssl vserver lbvip-StoreFront-SSL -eccCurveName P_256
bind ssl vserver lbvip-StoreFront-SSL -eccCurveName P_384
bind ssl vserver lbvip-StoreFront-SSL -eccCurveName P_224
bind ssl vserver lbvip-StoreFront-SSL -eccCurveName P_521

Related Posts

• Citrix Gateway ICA Proxy for StoreFront
• StoreFront Server Configuration
• Back to Citrix ADC 13
• Back to Citrix ADC 12.1

Navigation

• Change Log
• VPX Virtual Hardware – VMXNET3
• Customer User Experience Improvement Program (CUXIP)
• Welcome Wizard
• Licensing:
  • Get NetScaler ADC VPX Mac Address for Licensing
  • Activate licenses at citrix.com
  • Install licenses on appliance
• 100% CPU
• Upgrade Firmware
• High Availability
• Networking
  • Port Channel
  • Dedicated Management Network (PBRs)
  • Multiple Subnets/VLANs (aka two-arm)
• DNS Servers
• NTP Servers
• Syslog Server
• SNMP Configuration
• Call Home
• Change nsroot password
• TCP, HTTP, SSL, and Security settings
• Management Authentication – LDAP
  • Management Authentication – Two Factor
• CLI Prompt
• Backup and Restore

💡 = Recently Updated

Change Log

• 2020 Jan 24 – Firmware – added link to CTX267027 CVE-2019-19781 – Vulnerability in Citrix Application Delivery Controller, Citrix Gateway, and Citrix SD-WAN WANOP appliance
• 2019 Mar 5 – Management Authentication – Two Factor – new section
• 2019 Feb 4 – Upgrade Firmware – added link to Citrix CTX241500 Citrix ADC Firmware Release Cycle
• 2018 Nov 1- VPX Virtual Hardware – added link to Magnus Andersson Deploy Citrix ADC VPX On Nutanix AHV
• 2018 Oct 7 – Call Home – Citrix ADC 12.1 build 49 release notes: CallHome is now enhanced to send Citrix ADC usage metrics to Citrix Insight Services (CIS) periodically
• 2018 Oct 6 – VPX Hardware – 12.1 supports ESXi 6.7 – 12.0 does not support ESXi 6.7
  • 12.1 supports vMotion – 12.0 does not support vMotion
• 2018 Sep 27 – updated many screenshots for 12.1
• 2018 Aug 1 – Dedicated Management Network – added link to Citrix Blog Post Separating NetScaler Management and Data Traffic for DISA STIGs which also uses Policy Based Routing
• 2018 Mar 13 – in Firmware Upgrade section, added MAS upgrade method detailed at Creating Maintenance Tasks at Citrix Docs
• 2018 Mar 13 – in Security Settings section, added link to CTP George Spiers How to secure management access to NetScaler and create unique certificates in a highly available setup
• 2018 Feb 8 – in TCP Settings section, added info from Citrix CTX232321 Recommended TCP Profile Settings for Full Tunnel VPN/ICAProxy from NetScaler Gateway 11.1 Onwards
• 2017 Dec 6 – in Dedicated Mgmt section, added config for floating mgmt IP

VPX Virtual Hardware

CTX267027 CVE-2019-19781 – Vulnerability in Citrix Application Delivery Controller, Citrix Gateway, and Citrix SD-WAN WANOP appliance

Magnus Andersson Deploy Citrix ADC VPX On Nutanix AHV

VMware Compatibility (source = Support matrix for 12.1 and Support matrix for 12.0 at Citrix Docs)

• Citrix ADC 12.1 build 49 and newer are supported on ESXi 6.7. NetScaler VPX 12.0 is not supported on ESXi 6.7.
• NetScaler VPX 12 is not supported on ESXi 5.5.
• NetScaler VPX 12 is the first version to support ESXi 6.5.

Citrix ADC 12.1 with E1000 or VMXNET3 supports vMotion. NetScaler 12.0 does not support any form of vMotion.

NetScaler ADC VPX supports changing the NIC type to VMXNET3 or SR-IOV. The imported appliance comes with E1000 NICs, so you’ll have to remove all of the existing virtual NICs, and add new VMXNET3 NICs.

• Citrix CTX224576 NetScaler VPX Loses Network Connectivity Intermittently on VMware ESXi After Upgrading to Version 12.0 recommends VMXNET3 as a workaround to network connectivity issues in recent 11.0, 11.1, and 12.0 builds.
• If you choose to use VMXNET3 instead of E1000, make sure all of the NICs are VMXNET3. You cannot mix NIC types.
• If you already licensed your appliance, jot down the E1000 MAC address, and configure the new VMXNET3 NIC with the same MAC address.
  

Auto-Provision IP Address

When importing VPX into a hypervisor, you can use VM advanced configuration parameters to set the NSIP. See CTX128250 How to Auto-Provision NetScaler VPX Appliance on a VMware ESX or ESXi Host, and CTX128236 How To Auto-Provision NetScaler VPX on XenServer.

Power On VPX and configure NSIP

1. After swapping out the NICs to VMXNET3, power on the NetScaler ADC VPX appliance.
   
2. Configure the management IP from the VM’s console.
   
3. Then point your browser to the management IP using either http or https and login as nsroot with password nsroot.
   

Customer User Experience Improvement Program

1. You might be prompted to enable the Customer User Experience Improvement Program. Either click Enable, or click Skip.
   
   
2. You can also enable or disable the Customer Experience Improvement Program by going to System > Settings.
3. On the right is Change CUXIP Settings.
   
4. Make your selection and click OK.
   
5. See https://www.carlstalhood.com/delivery-controller-cr-and-licensing/#ceip for additional places where CEIP is enabled.

set system parameter -doppler ENABLED

Welcome Wizard

NetScaler ADC has a Welcome! Wizard that lets you set the NSIP, hostname, DNS, licensing, etc. It appears automatically the first time you login.

1. Click the Subnet IP Address box.
   
2. You can either enter a SNIP for one of your production interfaces, or you can click Do it later and add SNIPs later after you configure Port Channels and VLANs. Note: If you have a dedicated management network, to prevent it from being used for outgoing traffic, don’t put a SNIP on it.
   

   add ns ip 10.2.2.60 255.255.255.0 -type SNIP

3. Click the Host Name, DNS IP Address, and Time Zone box.
   
4. Enter a hostname. In a High Availability pair each node can have a different hostname. You typically create a DNS record that resolves the hostname to the NSIP (management IP).
5. Enter one or more DNS Server IP addresses. Use the plus icon on the right to add more servers.
6. Change the time zone to GMT-06:00-CST-America/Chicago or similar.
7. Click Done.
   

   set ns hostname ns02
   
   add dns nameServer 10.2.2.11
   
   set ns param -timezone "GMT-06:00-CST-America/Chicago"

8. Click Yes to save and reboot.
   
9. Click the Licenses box.
   
10. On the far right side of the screen, you’ll see the Host ID. You’ll need this to allocate your licenses at citrix.com. See below for detailed instructions on how to allocate the license to this Host ID.
    
11. On the left, select Upload license files, and click Browse.
    
12. Browse to the license file, open it, and click Reboot when prompted.
    
    • License files are stored in /nsconfig/license.
13. After the reboot and logging in, a box will pop up showing you the installed license, including Days to Expiration (12.0 build 59 and newer).
    
14. Also look in the top left corner to make sure it doesn’t say NetScaler VPX (1) or ADC VPX (Freemium). The number in the parentheses should match the MPX or VPX model number.
    
    

Licensing – VPX Mac Address

To license a NetScaler ADC VPX appliance, you will need its MAC address.

1. Go to the Configuration tab.
   
2. In the right pane, look down for the Host Id field. This is the MAC address you need for license allocation.
   
3. Another option is to SSH to the appliance and run shell.
4. Then run lmutil lmhostid. The MAC address is returned.
   

Licensing – Citrix.com

1. Login to http://mycitrix.com.
2. On the left, click All Licensing Tools.
   
3. On the top right, in the horizontal menu, click Activate and Allocate Licenses.
4. If you are activating an eval license, click Don’t see your product near the top, and enter the eval license key.

   

5. Otherwise, check the box next to a Citrix NetScaler VPX or MPX license, and click Continue.
   
6. If this is a NetScaler ADC MPX license then there is no need to enter a host ID for this license. so just click Continue.
7. If this is a NetScaler ADC VPX license, enter the VPX MAC address into the Host ID field. It’s not obvious, but you can enter text in this drop-down field.
8. If you have more than one VPX license, change the Quantity field to 1, and then click Continue.
   
   1. For a VPX appliance, you can get the Host ID by looking at the System Information page. Click the System node to see this page.
      
9. Click Confirm.
   
10. Click OK when asked to download the license file.
    
11. Click Download.
    
12. Click Save and put it somewhere where you can get to it later.
13. For NetScaler Standard Edition or higher, at least 500 NetScaler Gateway Universal Licenses are already included in your NetScaler platform license. NetScaler Standard comes with 500 Gateway Universal, NetScaler Enterprise comes with 1,000 Gateway Universal, and NetScaler Platinum comes with unlimited Gateway Universal.
    • Note: NetScaler Gateway Enterprise Edition VPX does not come with any Gateway Universal Licenses.
14. If you need more Gateway Universal licenses on your NetScaler, you can allocate them now. These licenses can come from XenMobile Enterprise, XenApp/XenDesktop Platinum Edition, NetScaler Platinum Edition, or a la carte.
    
15. Enter your appliance hostname (not Mac address) as the Host ID for all licenses. If you have two appliances in a HA pair, allocate these licenses to the first appliance hostname, then reallocate them to the second appliance hostname.
    
16. Click Confirm.
    
17. Click OK when prompted to download your license file.
    
18. Click Download.
    
19. Click Save.
20. If you have two appliances in a High Availability pair with different hostnames then you will need to return the NetScaler Gateway Universal licenses, and reallocate them to the other hostname. The top right horizontal menu bar has a Reallocate option.
    

Install Licenses on Appliance

If you haven’t already installed licenses on your appliance, then do the following:

1. In the NetScaler Configuration GUI, on the left, expand System, and click Licenses.
   
2. On the top right, click Manage Licenses.
   
3. Click Add New License.
   
4. If you have a license file, select Upload license files, and then click Browse. Select the license file, and click Open.
   
   • License files are stored in /nsconfig/license.
5. Click Reboot when prompted. Login after the reboot.
   
6. After rebooting and logging in, a window will appear showing the installed license.
   
   1. Notice that Maximum ICA Users Allowed is set to Unlimited.
   2. Maximum NetScaler Gateway Users Allowed will vary depending on your NetScaler Edition.
   3. Days to Expiration is shown in 12.0 build 59 and newer.
7. Note: the NetScaler SNMP counter allnic_tot_rx_mbits must remain less than the licensed bandwidth or packets will drop.

VPX 100% CPU

NetScaler 12 packet engine consumes 100% of the hypervisor CPU. VPX 200 and lower only have one packet engine, so it’s probably consuming around 50% CPU.

You can change this behavior by doing the following:

1. On the left, go to System > Settings.
   
2. On the right, in the bottom of the second column, click Change VPX Configuration Settings.
   
3. Change the CPU Yield drop-down to YES, and click OK.
   
4. After making this change, you can see an immediate drop-off in CPU consumption.
   

Upgrade Firmware

Citrix CTX241500 Citrix ADC Firmware Release Cycle:

• Versions that end in x.1 (e.g 11.1, 12.1, 13.1, 14.1 etc.) get three years of maintenance releases after one year of feature releases (new features).
• Versions that end in x.0 (e.g 12.0, 13.0, 14.0, etc.) get one year of maintenance releases after one year of feature releases (new features).

CTX267027 CVE-2019-19781 – Vulnerability in Citrix Application Delivery Controller, Citrix Gateway, and Citrix SD-WAN WANOP appliance

CTX261055 Authentication Bypass Vulnerability in the Management Interface of Citrix Application Delivery Controller and Citrix Gateway

Citrix CTX220371 Must Read Articles Before and After Upgrading NetScaler

NetScaler MAS can upgrade firmware. With MAS, the firmware upgrade can be scheduled. For more details, see Creating Maintenance Tasks at Citrix Docs. MAS does a precheck to make sure there are no upgrade issues.

To upgrade firmware using the NetScaler management utility (source = Citrix CTX127455 How to Upgrade Software of the NetScaler Appliances in a High Availability Setup):

1. Download firmware. Ask your Citrix Partner or Citrix Support TRM for recommended versions and builds. 12.0 is End of Maintenance soon so you’ll want 12.1 instead. You want the Build, not the VPX. Note: Firmware for Citrix Gateway is identical to firmware for Citrix ADC.
   
   • Watch the Security Bulletins to determine which versions and builds resolve security issues. You can subscribe to the Security Bulletins at http://support.citrix.com by clicking the Alerts (bell) link on the top right after logging in.
     
2. Make sure you Save the config before beginning the upgrade. Doing the save on the primary will cause both nodes to save their configs.
   
3. Transferring the firmware upgrade file to the appliance will be slow unless you license the appliance first. An unlicensed appliance will reduce the maximum speed to 1 Mbps.
4. When upgrading from 10.5 or older, make sure the NetScaler Gateway Theme is set to Default or Green Bubbles. After the upgrade, you’ll have to create a new Portal Theme and bind it to the Gateway vServers.
5. Start with the Secondary appliance.
6. Before upgrading the appliance, consider using WinSCP or similar to back up the /flash/nsconfig directory.
   
7. Disk Cleanup – VPXs usually don’t have enough free space to perform the upgrade.
   
   • If you SSH to the appliance, run shell, run cd /var, then you can run the following command to see disk space consumption sorted by highest:

     du -d 1 | sort -n -r

     

   • /var/nsinstall has old firmware upgrades that can be deleted.
     
   • A common consumer of disk disk is the counter files located in /var/nslog.
     
   • Check /var/netscaler/nsbackup for old backup files.
     
8. In the NetScaler GUI, with the top left node System selected, on the right, click System Upgrade.
   
9. Click Choose File, and browse to the build…tgz file. If you haven’t downloaded firmware yet, then you can click the Download Firmware link.
   
10. Click Upgrade.
11. The firmware will upload.
    
12. You should eventually see a System Upgrade window with text in it. Click Close when you see the line indicating that a reboot is required.
    
13. Go back to the System node. On the right, click the Reboot button.
    
14. Click OK to reboot.
    
15. After the reboot, after you login, you can see the firmware version by clicking your name on the top right of the browser window.
    
16. Once the Secondary is done, failover the pair.
    
17. Then upgrade the firmware on the former Primary.
    

To install firmware by using the command-line interface

1. To upload the software to the NetScaler Gateway, use a secure FTP client (e.g. WinSCP) to connect to the appliance.
2. Create a version directory under /var/nsinstall (e.g. /var/nsinstall/12.0.51.24).
3. Copy the software from your computer to the /var/nsinstall/<version> (e.g. /var/nsinstall/12.0.51.24) directory on the appliance.
4. Open a Secure Shell (SSH) client (e.g. Putty) to open an SSH connection to the appliance.
5. At a command prompt, type shell.
6. At a command prompt, type cd /var/nsinstall/<version> to change to the nsinstall directory.
7. To view the contents of the directory, type ls.
8. To unpack the software, type tar -xvzf build_X_XX.tgz, where build_X_XX.tgz is the name of the build to which you want to upgrade.
9. To start the installation, at a command prompt, type ./installns.
10. When the installation is complete, restart NetScaler.
11. When the NetScaler restarts, at a command prompt type what or show version to verify successful installation.

High Availability

Configure High Availability as soon as possible so almost all configurations are synchronized across the two appliances. The synchronization exceptions are mainly network interface configurations (e.g. LACP).

High Availability will also sync files between the two appliances. See CTX138748 File Synchronization in NetScaler High Availability Setup for more information.

1. Prepare the secondary appliance:
   1. Configure a NSIP.
   2. Don’t configure a SNIP. In Step 2, Subnet IP Address, you can click Do It Later to skip the wizard. You’ll get the SNIP later when you pair it.
      
   3. Configure Hostname and Time Zone.
   4. Don’t configure DNS since you’ll get those addresses when you pair it.
      
      
   5. License the secondary appliance.
      
   6. Upgrade firmware on the secondary appliance. The firmware of both nodes must be identical.
      
2. On the secondary appliance, go to System > High Availability > Nodes. Your build might not have the Nodes node.
   
   1. On the right, edit the local node.
      
   2. Change High Availability Status to STAY SECONDARY. If you don’t do this then you run the risk of losing your config when you pair the appliances.
      

      set ha node -hastatus STAYSECONDARY

3. On the primary appliance, on the left, expand System, expand Network, and click Interfaces.
   
   1. On the right, look for any interface that is currently DOWN.
   2. You need to disable those disconnected interfaces before enabling High Availability. Right-click the disconnected interface, and click Disable. Repeat for the remaining disconnected interfaces.
      

      show interface
      disable interface 1/1

4. On the left, expand System, expand High Availability, and click Nodes. Your build of NetScaler might not have a Nodes node.
   
5. On the right, edit node 0.
   
   1. Change the High Availability Status to STAY PRIMARY, and click OK.
      
6. On the right, click Add.
   
   1. Enter the other NetScaler’s IP address.
   2. Enter the other NetScaler’s login credentials, and click Create.
      

      add ha node 1 192.168.123.14

      Note: this CLI command must be run separately on each appliance.
7. If you click the refresh icon near the top right, Synchronization State will probably say IN PROGRESS.
   
   • Eventually it will say SUCCESS.
     
8. Edit Node ID 0 (the local appliance).
   
   1. Change High Availability State back to ENABLED.
      
   2. Under Fail-safe Mode, check the box next to Maintain one primary node even when both nodes are unhealthy. Scroll down, and click OK.
      

      set ha node -failSafe ON

9. If you login to the Secondary appliance, you might see a message warning you against making changes. Always apply changes to the Primary appliance.
   
10. On the secondary appliance, go to System > High Availability > Nodes and edit the local node 0.
    
11. Change it from STAY SECONDARY to ENABLED. Also enable Fail-safe Mode. Click OK.
    
12. On the new secondary appliance, go to System > Network > Routes, and make sure you don’t have two 0.0.0.0/0.0.0.0 routes. Joining an appliance to an HA pair causes the default route on the primary appliance to sync to the secondary appliance. But, it doesn’t delete the default gateway that was formerly configured on the secondary appliance.
    
13. From the NetScaler CLI (SSH), run “sh ha node” to see the status. You should see heartbeats on all interfaces. If not, configure VLANs as detailed later..
    
14. You can also disable HA heartbeats on specific network interfaces (System > Network > Interfaces).
    1. Note: Make sure HA heartbeats are enabled on at least one interface/channel.
    2. Note: this is an interface configuration, so this configuration change is not propagated to the other node.
       
15. You can force failover of the primary appliance by going to System > High Availability > Nodes, opening the Actions menu, and clicking Force Failover.
    

    force ha failover

16. If your firewall (e.g. Cisco ASA) doesn’t like Gratuitous ARP, see CTX112701 – The Firewall Does not Update the Address Resolution Protocol Table

Port Channels on Physical NetScaler MPX

If you are configuring a NetScaler MPX (physical appliance), and if you plugged in multiple cables, and if more than one of those cables is configured on the switch for the same VLAN(s), then you must bond the interfaces together by configuring a Port Channel.

• On the switch, create a Port Channel, preferably with LACP enabled.
• The Port Channel can be an Access Port (one VLAN), or a Trunk Port (multiple VLANs).
• On the NetScaler, configure LACP on the network interfaces, or create a Channel manually. Both are detailed below.

Also see Webinar: Troubleshooting Common Network Related Issues with NetScaler.

LACP Port Channel

To configure Port Channels on a NetScaler, you can either enable LACP, or you can configure a Channel manually. If your switch is configured for LACP, do the following on NetScaler to enable LACP on the member interfaces.

1. Go to System > Network > Interfaces.
   
2. On the right, edit one of the Port Channel member interfaces.
   
3. Scroll down.
4. Check the box next to Enable LACP.
5. In the LACP Key field, enter a number. The number you enter here becomes the channel number. For example, if you enter 1, NetScaler creates a Channel named LA/1. All member interfaces of the same Port Channel must have the same LACP Key. Click OK when done.
6. Continue enabling LACP on member interfaces and specifying the key (channel number). If you are connected to two port channels, one set of member interfaces should have LACP Key 1, while the other set of member interfaces should have LACP Key 2.
7. Note: in an HA pair, you must perform this interface configuration on both nodes. The LACP commands are not propagated across the HA pair.
   
8. If you go to System > Network > Channels.
   
9. You’ll see the LACP Channels on the right. These were created automatically.
   
10. If you edit a Channel, there’s a LACP Details tab that shows you the member interfaces.
    

Manual Channel

If your switch ports are not configured for LACP, then you can instead create a Channel manually.

1. Go to System > Network > Channels.
2. On the right, click Add.
   
3. At the top, choose an unused Channel ID (e.g. LA/1).
4. On the bottom, click Add.
   
5. Click the plus icon next to each member interface to move it to the right. Then click Create.
   

Redundant Interface Set

You can also configure the NetScaler for switch-independent teaming. Create a Channel manually, but select a Channel ID starts with LR instead of LA. This is called Link Redundancy or Redundant Interface Set.

Channel Minimum Throughput

Channels can be configured so that a High Availability failover occurs when the Channel throughput drops below a configured value. For example, if you have four members in a Channel, you might want a High Availability failover to occur when two of the member interfaces fail.

1. Go to System > Network > Channels, and edit a Channel.
   
2. Near the top, enter a minimum threshold value in the Throughput field. If the total bonded throughput drops below this level, a High Availability failover will occur.
   

Trunk Port and High Availability

If you are trunking multiple VLANs across the channel, and if every VLAN is tagged (no native VLAN), then a special configuration is needed to allow High Availability heartbeats across the channel.

1. Go to System > Network > VLAN.
2. Add a VLAN object.
   
3. Bind the VLAN to a channel or interface. To bind multiple VLANs to a single interface/channel, the VLANs must be tagged.
   
4. Configure one of the VLANs as untagged. Only untag one of them. Which one you untag doesn’t matter, except that the same VLAN should be untagged on the other HA node. If your switch doesn’t allow untagged packets, don’t worry, we’ll fix that soon.
   
5. If your switch doesn’t allow untagged packets, go to System > Network > Channels, and edit the channel.
   
6. Scroll down. On the Settings tab, set Tag all VLANs to ON. This causes NetScaler to tag all packets, including the VLAN you formerly marked as untagged. This special configuration is necessary to also tag High Availability heartbeat packets.
7. Note: in an HA pair, you must perform this Tagall configuration on both nodes. The Tagall command is not propagated across the HA pair.
   

Common physical interface configuration

Here is a common NetScaler networking configuration for a physical NetScaler MPX that is connected to both internal and DMZ.

Note: If the appliance is connected to both DMZ and internal, then be aware that this configuration essentially bypasses (straddles) the DMZ-to-internal firewall. That’s because if a user connects to a public/DMZ VIP, then NetScaler could use an internal SNIP to connect to the internal server: in other words, traffic comes into a DMZ VLAN, but goes out an internal VLAN. A more secure approach is to have different appliances for internal and DMZ. Or use NetScaler SDX, partitioning, or traffic domains.

• 0/1 connected to a dedicated management network. NSIP is on this network.
  • 0/1 is not optimized for high throughput so don’t put data traffic on this interface. If you don’t have a dedicated management network, then put your NSIP on one of the other interfaces (1/1, 10/1, LA/1, etc.) and don’t connect any cables to 0/1.
  • To prevent NetScaler from using this dedicated management interface for outbound data traffic, don’t put a SNIP on this management network, and configure the default gateway (route 0.0.0.0) to use a router on a different data network (typically the DMZ VLAN). However, if there’s no SNIP on this VLAN, and if the default gateway is on a different network, then there will be asymmetric routing for management traffic, since inbound management traffic goes in 0/1, but reply traffic goes out LA/1 or LA/2. To work around this problem, enable Mac Based Forwarding, or configure Policy Based Routing. Both of these options are detailed in the next section.
  • It’s easiest if the switch port for this dedicated management interface is an Access Port (untagged). If VLAN tagging is required, then NSVLAN must be configured on the NetScaler.
• 10/1 and 10/2 in a LACP port channel (LA/1) connected to internal VLAN(s). Static routes to internal networks through a router on one of these internal VLANs.
  • If only one internal VLAN, configure the switch ports/channel as an Access Port.
  • If multiple internal VLANs, configure the switch ports/channel as a Trunk Port. Set one of the VLANs as the channel’s Native VLAN so it doesn’t have to be tagged.
  • If the networking team is unwilling to configure a Native VLAN on the Trunk Port, then NetScaler needs special configuration (tagall) to ensure HA heartbeat packets are tagged.
• 1/1 and 1/2 in a LACP port channel (LA/2) connected to DMZ VLAN(s). The default gateway (route 0.0.0.0) points to a router on a DMZ VLAN so replies can be sent to Internet clients.
  • If only one DMZ VLAN, configure the switch ports/channel as an Access Port.
  • If multiple DMZ VLANs, configure the switch ports/channel as a Trunk Port. Set one of the VLANs as the channel’s Native VLAN so it doesn’t have to be tagged.
  • If the networking team is unwilling to configure a Native VLAN on the Trunk Port, then NetScaler needs special configuration (tagall) to ensure HA heartbeat packets are tagged.

Dedicated Management Subnet

Dedicated Management Subnet implies that your NetScaler is connected to multiple VLANs. If you have a subnet that is for NSIP only, and don’t want to use the NSIP subnet for data traffic, then you’ll want to move the default route to a different subnet, which breaks the NSIP. To work around this problem, create a PBR for the NSIP to handle replies from NSIP, and to handle traffic sourced by the NSIP.

Citrix Blog Post Separating NetScaler Management and Data Traffic for DISA STIGs also uses PBRs.

1. Go to System > Network > PBRs.
   
2. On the right, click Add.
   
3. Give the PBR a name (e.g. NSIP)
4. Set the Next Hop Type drop-down to New.
5. In the Next Hop field, enter the router IP address that is on the same network as the NSIP.
   
6. In the Configure IP section, set the first Operation drop-down to =.
7. In the Source IP Low field, enter the NSIP. This causes the PBR to match all traffic with NSIP as the Source IP address.
   • In an HA pair, the PBR command applies to both nodes in the pair. To accommodate this, in the Source IP Low field, enter the lower NSIP address. Then in the Source IP High field, enter the higher NSIP address.
8. You don’t need anything else.
   
9. Scroll down, and click Create.
   
10. To handle DNS traffic sourced by the NSIP, create another PBR by right-clicking the existing one, and clicking Add.
    
11. Change the name to NSIP-DNS or similar.
12. Change the Action drop-down to DENY. This prevents the PBR from overriding normal DNS behavior.
13. Change the Priority to a lower number than the original PBR. Scroll down.
    
14. In the Configure Protocol section, click the Protocol drop-down, and select UDP (17).
    
15. In the Destination section, change the Operation to =.
16. In the Destination port Low field, enter 53.
    
17. Scroll down, and click Create.
    
18. Make sure the DENY PBR is higher in the list (lower priority number) than the ALLOW PBR.
    
19. Then open the Action menu, and click Apply.
    

    add ns pbr NSIP-DNS DENY -srcIP = 10.2.2.126-10.2.2.127 -destPort = 53 -nextHop 10.2.2.1 -protocol UDP -priority 5
    add ns pbr NSIP ALLOW -srcIP = 10.2.2.126-10.2.2.127 -nextHop 10.2.2.1
    apply ns pbrs

If you want a floating management IP that is always on the Primary appliance, here’s a method of granting management access without adding a SNIP to the management subnet:

1. Create a Load Balancing Service on HTTP 80 on IP address 127.0.0.1. You might already have one called AlwaysUp that is used with SSL Redirects. Note: NetScaler doesn’t allow creating a Load Balancing service on IP address 127.0.0.1 and port 443 (SSL).
   1. The IP address you enter is 127.0.0.1. When you view the Load Balancing Service, it shows the local NSIP. After a HA failover, the IP Address will change to the other NSIP.
      
2. Create a Load Balancing Virtual Server using a VIP on the management subnet. Protocol = SSL. Port number = 443.
   
   1. Bind the AlwaysUp:80 or loopback:80 service to the Load Balancing Virtual Server. In summary: the front end is 443 SSL, while the LB Service is 80 HTTP.
      
3. Add the new VIP to the PBRs so the replies go out the correct interface.
   
4. You should then be able to point your browser to https://Step2VIP to manage the appliance.
5. You can perform the same loopback trick for 22 SSH. Create a Load Balancing Service on TCP 22 on IP address 127.0.0.1.
   
6. Create a Load Balancing Virtual Server using the management VIP specified earlier. Protocol = TCP. Port number = 22.
   
   1. Bind the loopback:TCP:22 service to the Load Balancing Virtual Server.
      
7. You should then be able to point your SSH Client to <Step2VIP> to manage the appliance.
8. CLI Commands for the floating management VIP:

   add service AlwaysUp 127.0.0.1 HTTP 80
   add service mgmt-SSH 127.0.0.1 TCP 22
   add lb vserver mgmt-SSL SSL 10.2.2.128 443
   add lb vserver mgmt-SSH TCP 10.2.2.128 22
   bind lb vserver mgmt-SSL AlwaysUp
   bind lb vserver mgmt-SSH mgmt-SSH
   set ns pbr NSIP-DNS DENY -srcIP = 10.2.2.126-10.2.2.128 -destPort = 53 -nextHop 10.2.2.1 -protocol UDP -priority 5
   set ns pbr NSIP ALLOW -srcIP = 10.2.2.126-10.2.2.128 -nextHop 10.2.2.1
   apply ns pbrs

Multiple Subnets / Multiple VLANs

Citrix CTX214033 Networking and VLAN Best Practices for NetScaler discusses many of the same topics detailed in this section.

If this is a physical MPX appliance, see the previous Port Channel section first.

If you only connected NetScaler to one subnet (one VLAN) then skip ahead to DNS servers.

Configuration Overview

The general configuration process for multiple subnets is this:

1. Create a SNIP for each subnet/VLAN.
2. Create a VLAN object for each subnet/VLAN.
   1. Bind the VLAN object to the SNIP for the subnet.
   2. Bind the VLAN object to the Port Channel or single interface that is configured for the VLAN/subnet.

SNIPs for each VLAN

You will need one SNIP for each connected subnet/VLAN. VLAN objects (tagged or untagged) bind the SNIPs to particular interfaces. NetScaler uses the SNIP’s subnet mask to assign IP addresses to particular interfaces.

NSIP Subnet

The NSIP subnet is special, so you won’t be able to bind it to a VLAN. Use the following SNIP/VLAN method for any network that does not have the NSIP. The remaining interfaces will be in VLAN 1, which is the VLAN that the NSIP is in. VLAN 1 is only locally significant so it doesn’t matter if the switch is configured with it or not. Just make sure the switch has a native VLAN configured, or configure the interface as an access port. If you require trunking of every VLAN, including the NSIP VLAN, then additional configuration is required (NSVLAN or Tagall).

Configure Subnets/VLANs

To configure NetScaler with multiple connected subnets:

1. Add a subnet IP for every network the NetScaler is connected to, except the dedicated management network. Expand System, expand Network, and click IPs.
   
2. On the right, click Add.
   
   1. Enter the Subnet IP Address for this network/subnet. The SNIP will be the source IP address the NetScaler will use when communicating with any other service/server on this network. The Subnet IP is also known as the Interface IP for the network. You will need a separate SNIP for each connected network (VLAN).
   2. Enter the netmask for this network.
   3. Ensure the IP Type is set to Subnet IP. Scroll down.
      

      add ns ip 172.16.1.11 255.255.255.0 -type SNIP

   4. Under Application Access Controls, decide if you want to enable GUI management on this SNIP. This feature can be particularly useful for High Availability pairs, because when you point your browser to the SNIP, only the primary appliance will respond. However, enabling management access on the SNIP can be a security risk, especially if this is a SNIP for a DMZ network.
   5. Click Create when done. Continue adding SNIPs for each connected network (VLAN).
      

      set ns ip 172.16.1.11 -mgmtAccess ENABLED -telnet DISABLED -ftp DISABLED

3. On the left, expand System, expand Network, and click VLANs.
   
4. On the right, click Add.
   
   1. Enter a descriptive VLAN ID. The actual VLAN ID only matters if you intend to tag the traffic. If not tagged, then any ID (except 1) will work.
   2. Check the box next to one physical interface or channel (e.g. LA/1) that is connected to the network.
   3. If this is a trunk port, select Tagged if the switch port/channel is expecting the VLAN to be tagged.
   4. If your switches do not allow untagged packets, then you will need to use the tagall interface option to tag NetScaler High Availability heartbeat packets. See CTX122921 Citrix NetScaler Interface Tagging and Flow of High Availability Packets
   5. If you don’t tag the VLAN, then the NetScaler interface/channel is removed from VLAN 1, and instead put in this VLAN ID.
   6. Switch to the IP Bindings tab.
      
   7. Check the box next to the Subnet IP for this network. This lets NetScaler know which interface is used for which IP subnet. Click Create when done.
      

      add vlan 50
      bind vlan 50 -ifnum LA/1 -IPAddress 172.16.1.11 255.255.255.0

5. On the left, expand System, expand Network, and click Routes.
   
6. On the right, click Add.
   
   1. Internal networks are usually only accessible through an internal router. Add a static routes to the internal networks
   2. Make sure NULL Route is set to No.
   3. Set the Gateway (next hop) to an internal router.
   4. Then click Create.
      
      add route 10.2.0.0 255.255.0.0 10.2.2.1
7. The default route should be changed to use a router on the DMZ network (towards the Internet). Before deleting the existing default route, either enable Mac Based Forwarding, or create a Policy Based Route, so that the replies from NSIP can reach your machine. You usually only need to do this for dedicated management networks.
   1. Note: PBR is recommended over MBF, because PBR can handle traffic sourced by NSIP (e.g Syslog traffic), while MBF cannot.
   2. Mac Based Forwarding sends replies out the same interface they came in on. However, MBF ignores the routing table, and doesn’t handle traffic sourced by the NSIP (e.g. LDAP traffic). To enable MBF:
      1. On the left, expand System, and click Settings.
         
      2. On the right, in the left column, click Configure modes.
         
      3. Check the box next to MAC Based Forwarding (MBF), and click OK. More info on MAC Based Forwarding can be found at Citrix CTX1329532 FAQ: Citrix NetScaler MAC Based Forwarding (MBF).
         

         enable mode mbf

8. Go back to System > Network > Routes.
   1. On the right, delete the 0.0.0.0 route. Don’t do this unless the NetScaler has a route, PBR, or MBF to the IP address of the machine you are running the browser on.
      
      
      rm route 0.0.0.0 0.0.0.0 10.2.2.1
   2. Then click Add.
      
   3. Set the Network to 0.0.0.0, and the Netmask to 0.0.0.0.
   4. Make sure NULL Route is set to No.
   5. Enter the IP address of the DMZ (or data) router, and click Create.
      
      add route 0.0.0.0 0.0.0.0 172.16.1.1

DNS Servers

1. To configure DNS servers, expand Traffic Management, expand DNS, and click Name Servers.
   
2. On the right, click Add.
   
   1. Enter the IP address of a DNS server, and click Create.
   2. Note: The NetScaler must be able ping each of the DNS servers, or they will not be marked as UP. The ping originates from the SNIP.
      
      add dns nameServer 10.2.2.11
3. NetScaler 12 includes DNS Security Options, which are useful if you use this NetScaler to provide DNS services to clients (e.g. DNS Proxy/Load Balancing, GSLB, etc.). You can configure them at Security > DNS Security.
   
   
4. Additional DNS Security Options are detailed at Mitigating DNS DDoS attacks at Citrix Docs.

NTP Servers

1. On the left, expand System, and click NTP Servers.
   
2. On the right, click Add.
   
3. Enter the IP Address of your NTP Server (or pool.ntp.org), and click Create.
   
   add ntp server pool.ntp.org
4. On the right, open the Action menu, and click NTP Synchronization.
   
5. Select ENABLED, and click OK.
   
   enable ntp sync
6. You can click the System node to view the System Time.
   
7. If you need to manually set the time, SSH (Putty) to the NetScaler appliances. Run date to set the time. Run date –help to see the syntax.
8. Ntpdate –u pool.ntp.org will cause an immediate NTP time update.

SYSLOG Server

Citrix CTX120609 NetScaler Log Rotation and Configuration Using Newsyslog

The NetScaler will, by default, store a few syslogs on the local appliance. You can create a syslog policy to also send the syslog entries to an external server, like NetScaler Management and Analytics System.

1. On the left, expand System, expand Auditing, and click Syslog.
   
2. On the right, switch to the Servers tab, and click Add.
   
   1. Enter a name for the Syslog server.
   2. You can change Server Type to Server Domain Name, and enter a FQDN.
   3. Enter the IP Address or FQDN of the SYSLOG server, and 514 as the port.
      
   4. Configure the Log Levels you’d like to send to it by clicking CUSTOM – typically select everything except DEBUG.
   5. Select your desired Time Zone.
      
   6. You can optionally enable other logging features.
   7. Then click Create.
      

      add audit syslogAction MySyslogServer 10.2.2.12 -logLevel ALL -timeZone LOCAL_TIME
      add audit syslogAction MySyslogServer syslog.corp.local -logLevel ALL -timeZone LOCAL_TIME

3. On the right, switch to the Policies tab, and then click Add.
   
   1. Give the policy a descriptive name,
   2. Change the Expression Type selection to Advanced Policy.
   3. Select the previously created Syslog server.
   4. And then click Create.
      

      add audit syslogPolicy MySyslogServer ns_true MySyslogServer

4. While still on the Policies tab, open the Actions menu, and click Classic Policy Global Bindings or Advanced Policy Global Bindings, depending on which one you chose when creating the Syslog policy.
   
   1. Click Add Binding.
      
   2. Click where it says Click to select.
      
   3. Click the radio button next to the Syslog policy you want to bind, and click Select.
      
   4. If you don’t select anything in Global Bind Type, then it defaults to SYSTEM_GLOBAL.
   5. Click Bind.
      
   6. Click Close.
      
   7. If you see a blank screen, click the back button.
      

      bind audit syslogGlobal -policyName MySyslogServer -priority 100
      bind system global MySyslogServer -priority 100

SNMP – MIB, Traps, and Alarms

1. On the left, expand System, and click SNMP.
   
2. On the right, click Change SNMP MIB.
   
   1. Change the fields as desired. Your SNMP tool (e.g. NetScaler Management and Analytics System) will read this information. Click OK.
   2. This configuration needs to be repeated on the other node.
      

      set snmp mib -contact NSAdmins@corp.com -name ns02 -location Corp

3. Expand System, expand SNMP, and click Community.
   
   1. On the right, click Add.
      
   2. Specify a community string, and the Permission, and click Create.
      

      add snmp community public GET

4. On the left, under SNMP, click Traps.
   
   1. On the right, click Add.
      
   2. Specify a trap destination. The fields will vary for V2 vs V3. Click Create.
      

      add snmp trap generic 10.2.2.12 -communityName public
      add snmp trap specific 10.2.2.12 -communityName public

5. On the left, under SNMP, click Managers.
   
   1. On the right, click Add. Note: if you do not add a manager then the NetScaler will accept SNMP queries from all SNMP Managers on the network.
      
   2. Change the selection to Management Network.
   3. Specify the IP of the Management Host, and click Create.
      

      add snmp manager 10.2.2.12

6. The Alarms node allows you to enable SNMP Alarms and configure thresholds.
   
   1. You can open an alarm to set thresholds. For example, CPU-USAGE can be set to 90% alarm, and 50% normal, with a Critical severity.
      
      

      set snmp alarm CPU-USAGE -thresholdValue 90 -normalValue 50 -severity Critical

   2. You can also configure the MEMORY alarm.
      

      set snmp alarm MEMORY -thresholdValue 90 -normalValue 50 -severity Critical

From http://www.slideshare.net/masonke/net-scaler-tcpperformancetuningintheaolnetwork: In addition to the usual OIDs, we have found these very useful to warn of potential problems.

• ifTotXoffSent – .1.3.6.1.4.1.5951.4.1.1.54.1.43
• ifnicTxStalls – .1.3.6.1.4.1.5951.4.1.1.54.1.45
• ifErrRxNoBuffs – .1.3.6.1.4.1.5951.4.1.1.54.1.30
• ifErrTxNoNSB – .1.3.6.1.4.1.5951.4.1.1.54.1.31

Call Home

Citrix Blog Post – Protect Your NetScaler From Disaster With Call Home!: If you have a physical NetScaler (MPX or SDX) with an active support contract, you many optionally enable Call Home to automatically notify Citrix Technical Support of hardware and software failures.

Call Home at Citrix Docs has information on how it work.

From the Citrix ADC 12.1 build 49 release notes: CallHome is now enhanced to send Citrix ADC usage metrics to Citrix Insight Services (CIS) periodically. Citrix collects the data to understand how the appliance works and how to improve the product. By default, CallHome sends the metrics once in every 7 days. For more information, see https://docs.citrix.com/en-us/netscaler/12-1/system/configuring-call-home.html.

To enable Call Home:

1. On the left, expand System, and click Diagnostics.
   
2. On the right, in the left column, in the Technical Support Tools section, click Call Home.
   
3. Check the box next to Enable Call Home.
4. Optionally enter an email address to receive notifications from Citrix Technical Support. Click OK.
   
5. If you go back into Call Home, it should indicate if registration succeeded or failed. Successful registration requires an active support contract.
   

Change nsroot Password

1. If you want to force strong passwords for local accounts, go to System > Settings, and on the right, click Change Global System Settings
   
   1. Scroll down to the Password section.
   2. You can change Strong Password to Enable Local, and also specify a Min Password Length. Click OK.
      
2. Expand System, expand User Administration, and click Users.
   
3. On the right, right-click nsroot, and click Change Password.
   
4. Specify a new password, and click OK.
   

   set system user nsroot Passw0rd

TCP, HTTP, SSL, and Security Settings

Citrix Docs Introduction to best practices for Citrix ADC MPX, VPX, and SDX security

Best practice settings:

1. On the left, expand System, and click Settings.
   
2. On the right, in the right column, click Change TCP parameters.
   
   1. Check the box for Window scaling (near the top).
      
   2. Scroll down, and check the box for Selective Acknowledgement. Click OK.
      

      set ns tcpParam -WS ENABLED -SACK ENABLED

3. On the right, click Change HTTP parameters.
   
   1. Under Cookie, change the selection to Version1. This causes NetScaler to set Cookie expiration to a relative time instead of an absolute time.
      

      set ns param -cookieversion 1

   2. Check the box next to Drop invalid HTTP requests.
   3. Scroll down, and click OK.
      

      set ns httpParam -dropInvalReqs ON

4. From Citrix CTX232321 Recommended TCP Profile Settings for Full Tunnel VPN/ICAProxy from NetScaler Gateway 11.1 Onwards:
   1. Expand System, and click Profiles.
   2. On the right, on the TCP Profiles tab, edit the nstcp_default_profile.
      
   3. Enable Window Scaling with a factor of 8.
      
   4. Set Minimum RTO (in millisec) = 600.
      
   5. Set TCP Buffer Size (bytes) = 600000
   6. Set TCP Send Buffer Size (bytes) = 600000
      
   7. Change TCP Flavor = BIC.
      
   8. Enable Use Nagle’s algorithm.
      
   9. Click OK when done.
5. You can run the following command to see statistics on the dropped packets:

   nsconmsg -g http_err_noreuse_ -d stats

6. See CTX209398 Addressing false positives from CBC and MAC vulnerability scans of SSHD to harden SSHD by editing /nsconfig/sshd_config with the following. Then run kill -HUP `cat /var/run/sshd.pid` to restart SSHD.

   Ciphers aes128-ctr,aes192-ctr,aes256-ctr
   MACs hmac-sha1,hmac-ripemd160

Citrix Knowledgebase articles:

• CTX228148 How to Lock Down the NetScaler Management Interfaces with ACLs
  
  • Also see CTP George Spiers How to secure management access to NetScaler and create unique certificates in a highly available setup
• CTX109011 How to Secure SSH Access to the NetScaler Appliance with Public Key Authentication
• CTX127917 How to Configuring the Rate Limiting Feature of a NetScaler Appliance to Mitigate a DDoS Attack
• CTX131681 How to Use NetScaler Appliance to Avoid Layer 7 DDoS Attacks
• CTX209398 Addressing false positives from CBC and MAC vulnerability scans of SSHD

The following security configurations are detailed by Jason Samuel at Mitigating DDoS and brute force attacks against a Citrix Netscaler Access Gateway:

• Maximum logon attempts on NetScaler Gateway Virtual Server
• Rate Limiting for IP.SRC and HTTP.REQ.URL.
• nstcp_default_XA_XD_profile TCP profile on the NetScaler Gateway Virtual Server.
• Syslog logging
• External website monitoring
• Obfuscate the Server header in the HTTP response
• Disable management access on SNIPs
• Change nsroot strong password, use LDAP authentication, audit local accounts
• Don’t enable Enhanced Authentication Feedback
• SSL – disable SSLv3, deny SSL renegotiation, enable ECDHE ciphers, disable RC4 ciphers.
• 2-factor authentication
• NetScaler Management & Analytics System
• Review IPS/IDS & Firewall logs

Management Authentication – LDAP

Load balancing of LDAP servers is strongly recommended. If you bound multiple LDAP servers instead of load balancing them, NetScaler ADC would try each of the LDAP servers, and for incorrect passwords, will lock out the user sooner than expected. But if you instead load balance your LDAP servers, the authentication attempt will only be sent to one of them.

1. Expand System, expand Authentication, expand Basic Policies, and then click LDAP.
   
2. On the right, switch to the Servers tab. Then click Add.
   
   1. Enter LDAPS-Corp-Mgmt or similar as the name. If you have multiple domains, you’ll need a separate LDAP Server per domain so make sure you include the domain name. Also, the LDAP policy used for management authentication will be different than the LDAP policy used for NetScaler Gateway.
   2. Change the selection to Server IP. Enter the VIP of the NetScaler load balancing vServer for LDAP.
   3. Change the Security Type to SSL.
   4. Enter 636 as the Port. Scroll down.
      
   5. In the Connection Settings section, enter your Active Directory DNS domain name in LDAP format as the Base DN.
   6. Enter the credentials of the LDAP bind account in userPrincipalName format.
   7. Check the box next to BindDN Password and enter the password. Click Test Connection. Scroll down.
      
   8. In the Other Settings section, use the drop-down next to Server Logon Name Attribute, Group Attribute, and Sub Attribute Name to select the default fields for Active Directory.
   9. On the right, check the box next to Allow Password Change.
   10. It is best to restrict access to only members of a specific group. In the Search Filter field, enter memberOf=<GroupDN>. See the example below:
       memberOf=CN=NetScaler Administrators,OU=Citrix,DC=corp,DC=local
       You can add :1.2.840.113556.1.4.1941: to the query so it searches through nested groups. Without this, users will need to be direct members of the filtered group.
       memberOf:1.2.840.113556.1.4.1941:=CN=NetScaler Administrators,OU=Citrix,DC=corp,DC=local


       Citrix 132802 How to Use the ldapsearch Utility on the NetScaler Gateway Enterprise Edition Appliance to Validate a Search Filter
       An easy way to get the full distinguished name of the group is through Active Directory Administrative Center. Double-click the group object, and switch to the Extensions page. On the right, switch to the Attribute Editor tab.
       Scroll down to distinguishedName, double-click it, and then copy it to the clipboard.
       
       
       Back on the NetScaler, in the Search Filter field, type in memberOf=, and then paste the Distinguished Name right after the equals sign. Don’t worry about spaces.
       
   11. Scroll down and click More to expand it.
   12. For Nested Group Extraction, if desired, change the selection to Enabled.
   13. Set the Group Name Identifier to samAccountName.
   14. Set Group Search Attribute to –<< New >>–, and enter memberOf.
   15. Set Group Search Sub-Attribute to –<< New >>–, and enter CN.
   16. Example of LDAP Nested Group Search Filter Syntax
       
       
   17. Scroll down, and click Create.
       

       add authentication ldapAction Corp-Mgmt -serverIP 10.2.2.210 -serverPort 636 -ldapBase "dc=corp,dc=local" -ldapBindDn "corp\\ctxsvc" -ldapBindDnPassword Passw0rd -ldapLoginName samaccountname -searchFilter "memberOf=CN=NetScaler Admins,CN=Users,DC=corp,DC=local" -groupAttrName memberOf -subAttributeName CN -secType SSL -passwdChange ENABLED

3. On the left, go to System > Authentication > Advanced Policies > Policy.
   
4. On the right, click Add.
   
   1. Enter the name LDAPS-Corp-Mgmt or similar.
   2. Change the Action Type drop-down to LDAP.
   3. Select the previously created LDAPS-Corp-Mgmt server.
   4. On the bottom, in the Expression area, type in true.
   5. Click Create.
      

      add authentication Policy LDAPS-Corp-Mgmt -rule true -action LDAPS-Corp-Mgmt

5. Click Global Bindings in the right pane.
   
   1. Click where it says Click to select.
      
   2. Click the radio button next to the newly created LDAP policy, and click Select.
      
   3. Click Bind.
      
   4. Click Done.
      

      bind system global LDAPS-Corp-Mgmt -priority 100 -gotoPriorityExpression NEXT

6. Under System, expand User Administration, and click Groups.
   
   1. On the right, click Add.
      
   2. In the Group Name field, enter the case sensitive name of the Active Directory group containing the NetScaler administrators.
   3. In the Command Policies section, click Bind.
      
   4. Select the superuser policy, and click Insert.
      
   5. Scroll down, and click Create.
      

      add system group "NetScaler Admins" -timeout 900
      bind system group "NetScaler Admins" -policyName superuser 100

7. To prevent somebody from creating an nsroot account in LDAP (Active Directory) and then using that external nsroot account to login to ADC, disable external authentication on the local nsroot account.
   1. On the left, go to System > User Administration > Users.
      
   2. On the right, edit the nsroot user.
      
   3. At the top of the page, in the System User section, click the pencil icon.
      
   4. Uncheck the box next to Enable External Authentication and then click Continue.
      
   5. Click Save and then click Done.
8. If you logout:
   
9. You should be able to login to NetScaler ADC using an Active Directory account.
   

Management Authentication – Two Factor

Citrix ADC 12.1 build 51 and newer support two factor authentication for management access. The technology is based on nFactor but works in all editions of ADC (no licensing restrictions). Here’s a summary of the configuration steps with more detail coming later:

1. The first authentication factor must be an Advanced Authentication Policy that is bound globally. Classic Authentication Policies will not work.
2. Create a Login Schema to ask for the second factor password (i.e. passcode).
   • This Login Schema is for second factor only and has no effect on the first factor. The second factor Login Schema should only ask for a single password prompt. It doesn’t appear to be possible to ask for both factors using the same Login Schema.
   • Login Schema for the second factor does not use the normal nFactor language files and you instead must hard code the password prompt label for the second factor logon field directly in the Login Schema .xml file.
     
     
3. Create an Advanced Authentication Server and Policy for the second factor (e.g. RADIUS).
4. Create an Authentication Policy Label with Feature Type set to RBA_REQ. This is not the default so make sure you change the Feature Type drop-down field.
   
   1. When creating the Policy Label, select the Login Schema for the second factor.
   2. Bind the second factor Advanced Authentication Policy to the Policy Label.
5. Go to Global Bindings for Authentication, edit the existing authentication binding, click Next Factor, and select your new Policy Label. That’s it.
   

Here are detailed configuration instructions for adding a second authentication factor to the management logon page.

1. Login Schema XML File:
   1. Point WinSCP to your ADC appliance.
   2. Navigate to /nsconfig/loginschema/LoginSchema and download the SingleAuth.xml file.
      
   3. Rename the file to MgmtNextFactor.xml or something like that.
   4. Edit the file.
   5. Look for the <Requirement> element with ID of passwd. Then look for the Label and set the Text field to whatever you want displayed on the second password page. Save the file when done.
      
   6. The Label Text you enter will be shown on the second factor logon page.
      
   7. In WinSCP, change the directory to /nsconfig/loginschema, which is one directory up from where you downloaded the file.
      
   8. Upload your modified file.
      
2. RADIUS Authentication Server:
   1. Follow the link for instructions to create a RADIUS Server. Only create the Server object. The Policy object will be created later when creating the Authentication Policy Label.

      add authentication radiusAction RADIUSMgmt -serverName 10.2.2.42 -serverPort 1812 -radKey b746744 -encrypted -encryptmethod ENCMTHD_3

3. On the left, go to System > Authentication > Advanced Policies > Policy Label.
4. On the right, click Add.
   
5. Name the Policy Label MgmtNextFactor or similar.
6. In the Login Schema field, click Add.
   
   1. Name the Login Schema MgmtNextFactor or similar.
   2. In the Authentication Schema field, click the pencil icon.
      
   3. On the left, select the Login Schema .xml file you uploaded earlier.
   4. On the top right, click the blue Select button. Do NOT click Create on the bottom left until you’ve clicked this Select button.
      
   5. The window collapses showing you the Login Schema file that you selected. Now you can click Create.
      

      add authentication loginSchema MgmtNextFactor -authenticationSchema "/nsconfig/loginschema/MgmtNextFactor.xml"

7. Back in the Authentication Policy Label screen, notice that you can edit the Login Schema object from here.
8. Change the Feature Type drop-down to RBA_REQ. If you don’t do this, then you won’t be able to bind this later.
   
9. Click Continue.
   

   add authentication policylabel MgmtNextFactor -type RBA_REQ -loginSchema MgmtNextFactor

10. In the Policy Label Policy Binding field, click Add.
    
    1. Name the Authentication Policy RADIUSMgmt or similar.
    2. Change the Action Type drop-down to RADIUS.
    3. Select the RADIUS server that you created earlier. Or you can Add one from here.
       
    4. In the Expression box, enter the word true and then click Create.
       

       add authentication Policy RADIUSMgmt -rule true -action RADIUSMgmt

11. Back in the Policy Label Policy Binding screen, click Bind.
    

    bind authentication policylabel MgmtNextFactor -policyName RADIUSMgmt -priority 100 -gotoPriorityExpression NEXT

12. The Authentication Policy Label configuration is complete so click Done.
    
13. On the left, go to System > Authentication > Advanced Policies > Policy.
    
14. On the right, click the Global Bindings button.
    
15. You should already have an Advanced Authentication Policy bound globally.

    add authentication ldapAction LDAPS-Corp-Mgmt -serverIP 10.2.2.11 -serverPort 636 -ldapBase "dc=corp,dc=local" -ldapBindDn ctxsvc@corp.local -ldapBindDnPassword 5054fc33f673bf4c5c6 -encrypted -encryptmethod ENCMTHD_3 -ldapLoginName sAMAccountName -groupAttrName memberOf -subAttributeName cn -secType SSL -passwdChange ENABLED
    
    add authentication Policy LDAPS-Corp-Mgmt -rule true -action LDAPS-Corp-Mgmt
    
    bind system global LDAPS-Corp-Mgmt -priority 100 -gotoPriorityExpression END

16. Right-click your existing global binding and click Edit Binding.
    
17. In the Next Factor field, click where it says Click to select.
    
18. Click the small circle next to your Management Next Factor Policy Label and then click the blue Select button at the top of the page.
    
19. Back in the Policy Binding screen, click Bind.
    

    bind system global LDAPS-Corp-Mgmt -priority 100 -nextFactor RADIUSMgmt -gotoPriorityExpression END

20. Click Done to close the Global Authentication Policy Binding screen.
    

CLI Prompt

1. When you connect to the NetScaler CLI prompt, by default, the prompt is just a >.
   
2. You can run set cli prompt %u@%h to make it the same as a UNIX prompt. See Citrix Docs for the cli prompt syntax.
   

Backup and Restore

1. On the left, expand System, and click Backup and Restore.
   
2. On the right, click Backup/Import.
   
3. Give the backup file a name.
4. For Level, select Full, and click Backup.
   
5. Once the backup is complete, you can download the file.
   

For a PowerShell script, see John Billekens Create offline backups of the NetScaler config

To restore:

1. If you want to restore the system, and if the backup file is not currently on the appliance, you click the Backup button. Yes, this seems backwards.
   
2. Change the selection to Add.
3. Browse Local to the previously downloaded backup file.
   
4. Then click Backup. This uploads the file to the appliance and adds it to the list of backup files.
   
5. Now you can select the backup, and click Restore.
   

Next Steps

• Return to NetScaler Procedures list